Danielle D. Starks
*** ******* **** * *******, TX 77571
********.******@*****.***
OBJECTIVE
To utilize my vast experience in assisting with patient care
procedures, medical clerical duties and other duties as assigned.
WORK EXPERIENCE
Preferred Homecare 10/21/2013-Present-- knowledge of medical
terminology, medication, referral coordination, prior authorization and
eligibility functions great people skills and the ability to multi task,
take referrals, process insurance verification, make contact with patients
regarding service, co pays and verifying demo
Apria Healthcare 04/16/2012-10/17/2013-verify insurance and clinical
information, communicate financial responsibilities, process intakes,
ensure timely delivery and appropriate revenue recognition for orders,
maintains appropriate documentation received, demonstrate professional
etiquette, courtesy when interfacing with patients, complies with and
adheres to all policy and procedures, and performs other related duties as
directed by supervisor.
AfterOurs Urgent Care 03/01/2011-01/01/2012- Highlands Ranch CO-front
office, insurance verification, follow-up calls, labs, EKGs, open/close
electronic billing, rooming, vitals, urinalysis, splints, all back office
duties, injections, breathing treatments, etc...
Doctor's Weight Control Centers 06/01/2009-10/17/2010-Spring TX-
(BARIACTRICS)-vitals, rooming, scripts, BMI, lab blood draws, EKGs, front
and back office duties and face to face patient care.
Aetna/KBR 02/01/2009-10/01/2009-Houston TX-insurance enrollment, help
members enroll for their health insurance, providing excellent customer
service answering any questions they may have.
INTERNET Medical Clinics 03/05/2008-11/01/2008-Houston TX-(Extern to
Hire)provide B-12 and Lipo injections, blood draws, self motivated, enjoyed
working independently and possess a strong desire to make a difference in
the lives of our patients.
Arbitron 02/01/2006-01/01/2008-Houston TX-called households to see if
they would like to participate in a radio survey.
AT&T Broadband 08/04/1997-03/15/2001-Denver CO-excellent customer
service and billing techniques, organized routine and prioritizing
installation and repair orders, monitor and communicate technician
productivity and safety issues, multi-task in reorganizing operations needs
to meet and exceed company and customer expectations.
Tele-Tech 1996-1997-Denver CO-handled high volume calls for the United
States Postal Service, great trouble-shooter, with customer satisfaction.
EDUCATION
Sanford Brown Institute 2007-2008, Houston TX,
Medical Assistant
National Institute of Technology 2004-2005, Houston TX, Medical
Billing and Coding
Montbello High School 1991-1995, Denver CO, Basic Studies
SKILLS
Acis, HCFA-Creation, ICD-9, CPT coding, 10 key, UB 92, Medical Terminology,
Medware, Medisoft, Medicare/Medicaid, Excel, PowerPoint, Micro-soft word,
CSG, and Windows