Customer Service Management

Amanda

Meirik

Pickering,

Ontario

(***)

***-

6994

********@**********.**************.**

Objective- To obtain a full time position in travel, events and the planning industry

Education

Event Management Certification, Niagara College

2013 BA Brock University studying Tourism and the Environment

CVENT Certified 2013

Smart Serve Certification 2011

OSSD 2010. Graduated Pine Ridge Secondary School with honors.

Experience

Heartland Forest

From January 2014- April 2014

Presently I am interning at Heartland Forest in Niagara Falls, Ontario. I am assisting in the planning of

two events: Family Day Winterfest and Big Bang Charity Fundraiser. I have gained experience in

soliciting donations, sponsorship, floor plans and volunteer recruitment.

Many Soups for Many Hands

From October 2013-April 2014

Many Soups for Many Hands is a nonprofit soup festival and marketplace that I helped plan, organize

and execute during my time at Niagara College. I was the logistics coordinator and had first hand

experience in the planning, policies and preservation for this event. We raised over $7,000 and had an

attendance of approximately 300 people.

Seasons On The Bay Restaurant and Banquet Facility- Belleville, Ontario

From April 2013-September 2013

As a server, banquet worker, bartender and assistant I had the opportunity to learn many aspects of the

Event Industry. Varying from golf tournaments to weddings and conferences, I took advantage of

every experience I could get. During my time here, I was given more responsibility and authority,

which helped build my leadership role.

My Place Bar and Grill- Fonthill, Ontario

From August 2012-April 2013

As a bartender and server my duties were serving/handling food and spirits. This restaurant is high

volume and requires many multitasking skills. During a shift, I would bartend, serve guests and attend

to take-out orders as well as run orders for the neighboring bar. My serving experience and knowledge

greatly improved at this establishment.

Bushwood Golf and Country Club- Markham, Ontario

From April 2011-August 2012

My duties include serving food as well as many drafts and spirits. I was also a weekly beverage cart

server as well as banquet employee. At Bushwood I have learned and obtained opening and closing

procedures, up selling, strong memorization skills, cash out as well ask problem solving and team

player skills.

Skills & Qualifications

-Cvent Supplier Network Certified

-PartyCad application skills

-Meeting Matrix skills

-Strong customer service abilities

-Over 250 volunteer hours at various events in 2013/2014

-Microsoft Word and Excel Skills

-Strong Time Management and Organizational characteristics

References

Available upon request.

Contact this candidate