JANICE A.AIELLO
P. O. Box ***, Stony Ridge, OH **463,
E mail: *************@*****.***
Cell 419-***-****
PROFESSIONAL EXPERIENCE
THE NORTHWEST GROUP SERVICE, Maumee, OH 09 /13-current
Benefits counselor
Responsibilities: Administrator of various benefit programs, such as group insurance, life, medical, accident, disability
insurance and health maintenance organizations. Provide orientations designed to help employees obtain information and
understand company benefits as well as their yearly enrollment.
T HE SALON PROFESSIONAL ACADEMY, Perrysburg, OH 3 /06-09 /13
Cosmetology Senior Educator
Responsibilities: Create curriculum to educate, coach, and mentor new instructors, current and former students. I also handled
front desk, problem solving, customer complaints, scheduling appointments and all inventory.
TROPICAL ESCAPE, Perrysburg, OH (Closed in 2010) 3 /05-01 /10
Assistant Manager/Payroll
Responsibilities: Front desk, scheduling appointments weekly employee schedules and payroll.
CU MEMBERS MORTGAGE, Toledo, OH (Closed in 2005) 10 /02-3 /05
Loan Originator/Processor
Responsibilities: Loan Originator (online applications) to process and submit to Desktop Underwriter (AUS) for loan approval;
assisted with secondary market loan sales.
SAVERS, Toledo, OH 10 /00-10 /02
Production Supervisor
Responsibilities: Manage and train the production team to effectively meet quotas.
NEW LIFE FINANCIAL, Toledo, OH 2 /99-2 /02
Independent Life Insurance Agent
Responsibilities: Prepared client needs analysis reports for product tailoring. L ife, Accident and Health sales.
HALF OFF CARD SHOP, Toledo, OH (Closed in 2000) 1 /95-2 /99
Store Manager
Responsibilities: Administrative and operations; hire and train new employees; merchandise and inventory control; Profit &
Loss (P&L); vendor bill ing payroll and accounts payable.
EDUCATION & PROFESSIONAL DEVELOPMENT
• Redken 5th Avenue NYC: Train the Trainer, Corrective Color, and Principle Base Design in Advanced Hair Cutting,
Mindful Teaching 201, 301, 401, & 501, Redken Master Specialist
• A.D. Banker: L ife, Accident and Health Insurance State Licensing
• Four County Vocational: Business Management Courses
• MaChere’ School of Cosmetology: Cosmetology, Managers and Instructors L icense
• Woodward High School: Diploma, Business Emphasis
I N FORMAT ION TECHNOLOGY
Proficient in: Windows XP, Outlook, PowerPoint, Word, Publisher, Office, Excel, and Smart Board.
QUALIFICATIONS
• Effective communications skills oral & written, Strong organizational skills, Successfully communicate with people in
potentially stressful situations, Ability to consistently meet daily / weekly and monthly deadlines.