KIM COTTON
Houston TX 77035 ********@*****.***
MANAGEMENT – BUSINESS DEVELOPMENT
PROFILE
Management/Sales professional offering over 10 years of experience directing business operations, sales and
client service. Well versed in developing strategic plans to increase brand recognition and revenue for diversified
industries. Strong presentation skills marketing to C level executives, physicians and decision makers.
EDUCATION
University of Houston, Houston, Texas
STRENGTHS
• • •
Management Sales/Marketing Medical Experience
Directing operation of B2B sales expertise; Startup operation in private
departments; strong client presentations; medical practice, knowledge
leadership skills; ability to negotiating and closing of HIPPA laws, CPT codes
meet corporate objectives accounts and billing; insurance; risk
management; licensed
• •
Finance/Budgeting Collections
assistant therapist
Budgeting, profit and loss, Collection of PTO and
• Computer Skills:
payroll, general accounting; outstanding insurance
forecasting, former F&I invoices Microsoft Office including
Manager Word, Excel, PowerPoint,
• Client/Patient
Quick Books, Peachtree, ADP,
• Human Resources Relations
Medisoft
Manage hiring and training Delivering excellent in
of employees client service
ACCOMPLISHMENTS
The Wellness Center
Manager
Assisted in the start up operations and strategic planning for this wellness center for 9 years.
•
Developed B2B sales/marketing program targeting physicians and promoting physical therapy, chiropractic
•
services, massages, and acupuncture.
Generated over $80K in outstanding invoices and 50% increase in insurance premiums.
•
Managed front and back office operations including billing, insurance processing, finance, collections to ensure
•
profitable operations. Managed hiring, training of personnel and increased revenue.
Tommy Vaughn Ford
Manager/Sales – Accessories Department
• Recognized as strong manager and sales professional increasing sales revenue by 50%.
RESUME OF: Kim Cotton Page 2
PROFESSIONAL WORK HISTORY:
Freelance, Houston, Texas 2006 present
Podiatrist Office
• Currently provide assistance in high volume medical office; collect outstanding invoices and PTO
management. Serve as Certified Chiropractic Assistant performing wound care, ultra sound services and
tens unit for patients.
GTP Performance
Assist management with business operations and personal services.
•
Accomplishments: Contribute to the operation of successful business services.
•
Salus Medical Solutions, Houston, Texas 2005 2006
Manager
• Assisted in start up operations of a (Silent) PPO auditing company. Complied with HIPPA regulations
conducting calls to physicians and medical practices including Fondren Orthopedic, and Baylor College
of Medicine.
• Contacted insurance companies regarding outstanding and open insurance claims; reviewed medical
reports and used CPT codes for all projects.
• Accomplishments: Successfully increases revenue by collecting and resolving outstanding
invoices.
Tommy Vaughn Ford, Houston, Texas 2003 2005
Manager – Accessories Department
• Managed operations for accessories department to ensure profitability of department. Sold after
marketing products to new and existing clients. Hired, trained and supervised personnel meeting
company requirements. Managed showroom, database of customer lists; conducted cold calls
introducing new products.
• Accomplishments: Restructure department resulting in an increase of revenue by 50%.
Champion Ford & BMW, Houston, Texas 2000 2003
Customer Relations
\ Manager
• Directly responsible for managing customer relations program for entire company. Managed and
reviewed customer complaints for new, used and service departments. Investigated problem areas and
resolved complaints to ensure quality customer experience.
Accomplishment: Achieved certification of Blue Oval Champion. Served as F&I Manager for
•
BMW managing financial services and increasing sales revenue.
The Wellness Center, Houston, Texas 1991 1998
Manager
• Accountable for the start up operations and marketing of medical services. Negotiated real estate
contract; directed design of office; hired, trained and supervised personnel.
• Managed collections, billing, front and back office operations.
• Accomplishments: Played key role in the strategic planning for this medical service company.