Customer Service Quality Control
Resume:
Tanya Simmons
Spring, Texas 77373
*************@*****.***
Objective: To obtain employment as an administrative assistant or data entry clerk with a strong
and growth oriented company.
Summa ry of Qual if ications:
• 15+ years of experience working in relevant field
• 3+ years Copy and Scanning Experience utilizing the following: Cannon 7095, 7105,
4580I, C3220 and HP design jet 5500
• Service-focused hard working office support professional
• Familiarity with MS Office Suite (Word, Excel, Powerpoint and Outlook)
• Ability to multi-task and learn new things quickly
• 16K + keystrokes per hour
• Excellent interpersonal skills, office etiquette and phone manners. Reputation for
dependability, honesty and capable of providing premium service to both internal and
external customers.
Work experience
08/2012 to present The Common Source
Document Scanner
• Scanned, Xeroxed, recreated documents and created poster boards with client logo utilizing
I -Pro Tech Software for clients
• Assisted customer with pickup and deliveries of completed jobs while always utilizing
p rofessionalism and confidentiality.
• Quality Control, Bate Label, Microfiche, Microfilm and Oversize using Wide Format
07/2011 to present C2 Legal of Houston
Production Technician
• Utilized software Law
• Scanned documents
• Recreate documents/make copies
• Utilize oversized machine
• Match bate labeling
• Quality Control
02/2010 to 11/2010 Atex Wholesale
Office Manager
• Answered 6 line phone by promptly forwarding them to appropriate person
• Composed and distributed inter-departmental memorandums via e-mail, hard copy, etc but
a lways maintaining confidentiality
• Receipted daily sales t ransactions
• Month-end close; A/R, A/P
06/2008 to 01/2010 Digital Legal Service
Document Scanner
• Scanned, Xeroxed, recreated documents and created poster boards with client logo utilizing
I -Pro Tech Software for clients
• Assisted customer with pickup and deliveries of completed jobs while always utilizing
p rofessionalism and confidentiality.
1990 to 06/2008 Temporary Agency Assignments:
Data Ent ry Clerk, File Clerk, Customer Service Rep, Office Manager.
• Worked as companies such as DHL, FMC, Bug Free, Joy Environmental via several
d ifferent employment agencies
Contact this candidate