Customer Service Sales
Resume:
CYNTHIA E. BONDIEK
**** ***** ******* ****** ********: 702-***-****
Las Vegas, Nevada 89143 Residence: 702-***-****
acd9zq@r.postjobfree.com
PROFESSIONAL OBJECTIVE
To pursue a career with a company that will utilize my CUSTOMER SERVICE &
ORGANIZATIONAL skills to benefit mutual growth and success.
SUMMARY OF QUALIFICATIONS
Loyal professional with over 20 years in positions requiring excellent CUSTOMER SERVICE
•
& ORGANIZATIONAL abilities including High-Volume Facilities.
Proficient COMMUNICATION, CUSTOMER SERVICE & PUBLIC RELATIONS skills:
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o Interacting Professionally with Persons on all Levels of Operations
o Troubleshooting, Problem Solving & Conflict Resolution
o Handling Difficult People with Tact & Diplomacy
o Projecting Positive Company Image
o Dedicated to Excellence & Satisfaction/Retention
Proven ORGANIZATIONAL & LEADERSHIP abilities:
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o Training New Personnel
o Ordering & Purchasing
o Maintaining Inventory, Quality & Safety Controls
o Preparing Accurate Documentation & Reports
o Working Well Under Pressure of Multi-Tasks & Workloads
Computer Skills: Custom POS Systems; Windows 8 & Microsoft Word Software.
•
EDUCATIONAL BACKGROUND
Saddleback Community College
Mission Viejo, California
Associates of Arts Degree
Major: General Education
Specialty Training:
Ashley Furniture Home Store, Las Vegas, NV: Quality Customer Service & Relations;
•
Ordering & Inventory Control; Custom POS & Scanning System; Document Maintenance;
Sexual Harassment Awareness.
Albertsons Stores, Mission Viejo, CA: Public Relations & Customer Service Skills; Cash
•
Handling; Custom POS & Scanning System; OSHA & HazMat Regulations.
PROFESSIONAL EXPERIENCE
3/12 - – ASHLEY FURNITURE HOME STORE – Las Vegas, Nevada
Present CASHIER
Responsible for exemplary employee and customer relations in support of one of nation’s
“largest Furniture Manufacturing & Sales Companies” including:
PROFESSIONAL EXPERIENCE
ASHLEY FURNITURE HOME STORE (Cont’d)
o Scanning and processing orders from Sales Associates and cash, check and credit
card payments from customers to include layaways.
o Printing out and processing in-house finance applications.
o Filing and maintaining documents.
o Troubleshooting customer complaints and utilizing computers with custom software
to order repairs on damaged goods.
o Training one new employee in policies, procedures and computer operation.
o Ordering and maintaining office supplies.
o Balancing and closing out registers.
Accomplishments:
Maintains “Perfect Attendance Record”.
Received “Cashier of the Month Award”.
10//11 – THE CHILDRENS PLACE – Las Vegas, Nevada
3/12 SALES ASSOCIATE
Responsibilities for Children’s Clothing Store included:
o Answering phones.
o Assisting customers with purchases.
o Stocking, pricing, displaying, merchandising, selling and upselling inventory.
o Utilizing cash registers to process payments.
o Troubleshooting and resolving issues, ensuring customer satisfaction, retention and
referrals.
8/08 – WISHBONE, LLC. – Las Vegas, Nevada
10/09 SALES CLERK & CASHIER
Duties for Dog Boutique Retail Outlet included:
o Assisting customers with purchases.
o Selling and upselling dog food, clothing, toys and other merchandise.
o Pricing inventory; Setting up and maintaining displays.
9/98 – Raising family and relocating to Las Vegas, Nevada.
8/08
11/84 – ALBERTSONS STORES – Mission Viejo, California
9/98 SENIOR CHECKER
Began tenure as Bagger for high-volume store, promoted to Bakery Clerk then Cashier
within two years then Senior Checker within one year with responsibilities that included:
o Scanning and checking out groceries while ensuring quality customer relations.
o Operating and balancing registers.
o Training 10 new employees.
Accomplishments:
Received “Letter of Recommendation”.
NOTE:
o Bondable
CYNTHIA E. BONDIEK
8156 Finch Feather Street Cellular: 702-***-****
Las Vegas, Nevada 89143 Residence: 702-***-****
acd9zq@r.postjobfree.com
Dear Sir or Madam:
In the interest of establishing employment with your company, I have enclosed my resume for your
review and consideration.
Definitive details of my over 20 years in positions requiring excellent Customer Service and
Organizational skills are specifically revealed as they apply relative to the demands required in a
position with your company. I am confident my abilities will not only allow me to meet the challenges
presented in a position, but also to become an excellent attribute to your firm.
I would appreciate your review of my resume. If a position needing a professional with my
qualifications is currently available, or if you anticipate an opening in the near future, I would welcome
a personal interview.
I look forward to the opportunity to meet with you and learn more about your company, its plans and
goals, as well as how I can contribute to its continued success. Please feel free to contact me any time at
the above numbers. I am available at your convenience.
Thank you for your time, consideration and forthcoming response.
Sincerely,
Cynthia E. Bondiek
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