Customer Service Representative
Resume:
Kenya Rawlings
Midlothian, Virginia 23112
Objective
To obtain a challenging and rewarding position with extraordinary growth
potential that will sufficiently allow me to utilize my impeccable
Communications and Customer Service skills and experience within a
progressive and growing company.
Education: B.A. degree in Mass Communications from Virginia State
University, 2009
Cosmetology Certification Empire Beauty School, 2011
Work Experience
Position: P.T.D. Productions June 2009 - present
Public Relations Assistant
Duties: Answered incoming calls from clients; responded to written
letters submitted and created proper correspondence to clients; created
advertisement materials and promotions for public events; responsible for
locating venues for events; scheduled events & meetings; greeted clients
Position: Style and Finesse LLC
Consultant, Stylist June 2008 - present
New York, Virginia, Washington, DC
Duties: Special Event Coordinator for churches, fashion shows,
community awareness, weddings, anniversaries, set up boutique windows,
platforms and stages, hosted home interior parties; performed as personal
assistant to pastoral leader; clothing designer; personal shopper; hair and
makeup artist
Position: D.C. White Enterprise
Customer Service Representative November 2010 - September 2011
Chester, VA
Duties: Look up product specifications; Organize and take inventory of
products in the warehouse; Assist with maintaining the warehouse
database. Data entry of inventory in stock; Pricing; Advertise,
online, the sale of products in stock. Answer phones, take
messages, send and respond to emails, schedule appointments, sort
and file papers.
Position: Internship w/Radio One September 2008 - June 2009
Richmond, VA
Duties: Assisted with and conducted voice-overs; co-hosted on air with
local radio personalities concerning local, national and world news;
assisted with retrieving commercials from the Internet and editing them;
performed board operation functions for shows; called listeners to obtain
updated information; assisted & hosted Radio One sponsored events.
Position: Conway Freight
Dispatcher July 2006 - January 2008
Chester, VA
Duties: Communicated assignments to truck drivers; assisted managers by
providing pertinent administrative support; answered incoming customer
calls; performed administrative duties; entered billing invoices into
system; entered communication data transcripts into system.
Special Activities and Involvements
Volunteer worker at The Secret Closet; helping to distribute food and
clothing to needy families.
***References will be provided upon request***
Contact this candidate