Project Software Developer
Resume:
CHRISTOPHER A. HEITMANN
Auxvasse, MO 65231 **********@***.***
Software Engineer
A senior software professional with more than 12 years of mainframe COBOL
software experience, 5.5 years project or technical leadership experience, and
more than 2 years of associate supervisory experience. High level of
technical proficiency in mainframe COBOL programming, embedded SQL, and DB2
database access using SQL. Team player and mentor who is always willing to
share information with others and to gain knowledge from others. Able to
participate in all phases of project development, from definition to post-
implementation support, including the estimation and design phases. Able to
lead others to meet specific project goals and deadlines, or to help determine
when those goals or deadlines may need to change. Excellent and effective
verbal and written communication skills, with experience dealing face to face
with clients. Very adaptable, and able to fill multiple roles on a project
team.
Qualifications
12 years COBOL II programming experience.
Worked on CICS programs that interact with front end applications.
Worked on pseudo-conversation (view) processing and batch processing.
Experienced with JCL for batch processing.
Skilled with imbedded SQL.
Skilled with DB2 and Datacom database access from mainframe code
Worked with VSAM and QSAM file processing.
Worked with IMS screen development and support
Experience working with older versions of COBOL
5+ years of technical and project leadership
Major development projects between 1000 and 50000 hours
Lead associates on site, off site, and offshore.
Lead technical associates working with COBOL, JAVA, and C++.
Worked with clients and internal groups face to face, by e-mail, and in
conference calls or web meetings.
Familiar with waterfall and agile project methodologies.
Technical Skills
COBOL II, JCL, SQL, DB2, Batch processing, CICS View processing, VSAM/QSAM
file access, NDM file transmissions, MAGIC Incident reporting software,
NIKU/Clarity software, estimating, test planning and testing, issue
documentation and resolution.
Professional Experience
Senior Programmer
Shelter Insurance, Columbia MO
July 2012 to Present
Member of the Other Lines Development and Support team. In this role,
worked independently to support and enhance mainframe software. Tasks
included:
Leading small development projects dealing with insurance
endorsements.
Performing Incident Control coordination for the development and
support team.
Working on Incident and Problem tickets to support business
operations.
Participating in Business Recovery Exercises.
Performing On-Call duties, handling after hours issues.
Started the AINS Insurance Industry courses.
Software Project Lead/Software Engineer
DST Systems, Kansas City MO
Oct 2006 to June 2012
Worked in the Desktop Development and Support group from 04/2011 to
02/2012. In that role, worked as a mainframe technical lead on
Application projects. Tasks included:
application Subject Matter Expert tasks (answering questions about
the application and the software supporting it).
assigning tasks to offshore associates in India and Thailand and
reviewing completed tasks/code.
assisting with project design.
writing and testing COBOL code, SQL and JCL.
documenting and resolving project issues.
assisting testers with data issues.
As a member of the Mainframe General Development team, and the New Client
Gap Implementation team, performed project management and leadership tasks
including:
project definition and requirements gathering with clients, or from
internal sources.
project planning and estimating.
setting and meeting project deadlines.
Planning for and implementing software projects to a live
environment.
Lead or participated in post-implementation project support and
resolution of user issues.
Senior Software Developer
DST Systems, Kansas City MO
Nov 2001 to Oct 2006
Member of General Development Software Implementation team. Started in
11/2001 as a new software developer. Promoted to Staff Software Developer
in September of 2002, and to Senior Software Developer in June of 2004.
Performed technical tasks such as:
writing program specifications.
assisting with overall project design.
coding from developed specifications.
testing of developed code.
assisting with project issue resolution.
Also performed technical leadership tasks including leading others to
set and meet goals and project deadlines. Assisted with researching,
documenting and fixing project issues. Assisted with project
implementation.
ONLINE Programmer; DST Systems, Kansas City MO
Aug 2001 to Nov 2001
Member of the 2001 ONLINE Training Class. Attending classes at DST
Systems Inc to learn the skills necessary to be a mainframe COBOL
programmer, including COBOL, JCL, SQL, VSAM and QSAM file access, and
program testing and issue resolution.
Education and Training
May 2000 to Aug 2001 DST SYSTEMS ONLINE PROGRAM FOR COBOL, Kansas City, MO
Attended the DST training program. This was a 6 month
training program to teach COBOL programming and
related skills to DST non-technical associates.
Passed all testing and requirements necessary to
graduate the program as a DST mainframe software
developer.
Jan 1994 to May 1997 LONGVIEW COMMUNITY COLLEGE, LEES SUMMIT, MO
Completed 62 credit hours to receive an Associate
of Arts degree.
GRADE POINT AVERAGE: 3.12
Training Certifications:
Just Enough Project Management - Apr 2009
Crucial Confrontations - Feb 2007
Managing Client Expectations - Oct 2006
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