Computers

Word

Excel

ACT

Power Point

Publisher

Cougar Accounting

Retail Pro

Mas 90

Outlook

Photoshop

Peachtree

QuickBooks

Expression Web

Adobe Acrobat

Internet

Creation of web pages

Departments

Human Resources

Accounts Payable

Accounts Receivable

Systems

Inventory and Warehouse

Sales

Customer Service

Professional Experience

2010 - 2013 Psycho-educational Innovations

Position: Educational Assessor

Functions: Educational programs and logistics. Visit public

schools, private schools, pre-school as an Educational Assessor.

Caregivers of young people with special needs. Coordinate

presentations and events. Experience with children and youth,

and family-centered and strength-based services focused

children. Doing activities with children and young people

together with their parents using manipulatives and educational

toys.

2008 - 2010 Operation Success / Casa Grande Communications (Contract)

Position: Coordinator of trainings and documentation

Functions: Visit schools, coordinate routes for instructors.

Working in online educational skills for children with learning

difficulties in schools. Create exams for students, provide

tutoring

2008 - 2009 Astrazeneca / IPR Pharmaceuticals (Employment Agency)

Position: Human Resources Assistant

Functions: Provide secretarial support to various departments;

administer the conference and employee agenda by coordinating

meetings and events. In charge of the control of employee's

files, distribute correspondence, coordinate interviews to new

candidates for employment and data entry.

2003 - 2009 Office Gallery Inc.

Position: System Administrator/ Inventory and Purchasing

Functions: Manage more than 1, 000 client accounts from private

and government agencies. Daily preparations of invoices, process

purchase orders and coordinate delivery. Inventory control;

manage quotes and purchase materials and equipment. Train new

employees. In charge of the administration and implementation of

the system for the department of accounts receivable and

accounts payable. Sales to schools and government offices.

Objective: To obtain a position in an agency where I can develop a maximal

potential for my knowledge and abilities to benefit both. To develop

personal and professional abilities and that way learn everything that is

allowed to me.

Keila Santiago Cruz

503 Springfield St. Chicopee, MA 01013

939-***-****

acd9v1@r.postjobfree.com

Academic Formation

2007 Inter American University

Business Administration

2000-2002 Bank and Commercial Institute

Office Systems and Technology

Abilities and Skills

. Abilities in general data bases.

. Full knowledge of materials, equipments, and services to school and

government agencies.

. Excellent capacity to resolve problems.

. Manage technological equipments, social media, promotions via e-mail and

use of internet.

. Profound capacity to collect information and prepare reports.

. Excellent abilities of coordination.

. Capacity to follow instructions, make decisions, initiative and capable

to work under pressure. Organized and responsible in my work area.

. Capable of learning rapidly new technology. Create and manage internet

web pages.

. Create exams for students, provide tutoring

Professional Experience

1998- 2003 Arleen Pharmacy

Position: Cashier / Sales / Merchandiser

Functions: Customer service, cashier checking, assists store manager

in purchasing, receive merchandise and stock the merchandise.

Floor and cashier associate.

1998 - 2000 Atento - Call Center (RG Premier Bank)

Position: Customer Service

Functions: Make and receives client calls and manage their accounts.

Contact this candidate