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Manager Customer Service

Location:
Chittenango, NY
Posted:
May 23, 2014

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Resume:

To Whom It May Concern:

I’m writing to apply for the position of Recruiter within your company. I am confident that my

skills meet the needs of your qualifications, and I would be an excellent fit for your organization. My

studies at SUNY Plattsburgh have revolved around Psychology, allowing me to get experience in

many different fields of work. I believe my internships, classes, and past employment would make

me a great addition to your Human Resources Team. My enthusiasm, ability to lead and

commitment to employers has served me well in the past. I have extensive experience in hotels

and rehabilitation centers and have held leadership positions in each company or program. The

duties that I performed are detailed in my resume which is attached for your consideration. I am

currently graduating with my Bachelors of Science in Psychology from SUNY Plattsburgh May

2014. I will be continuing my studies to obtain my Master’s Degree in Organizational Development

at the University of Southern New Hampshire. While obtaining my masters, employment as a

recruiter will provide me a hands on learning experience to help assist me with my education.

Please feel free to contact me directly via phone or e mail at the time of your convenience to set up

an interview or any background materials you may need. I have all intentions to begin full time

employment May 20th, 2014. I look forward to your response and hope to be able to become a

valued part of your organization.

Sincerely

Objective

3

I am a determined, goal oriented individual looking for an opportunity to contribute to a developed,

well balanced organization as a recruiter. My experiences provided me with many different

opportunities and challenges in many different settings, which resulted in my personal growth.

Some of these include group mediation, conflict resolution, business planning, bookkeeping, power

point presentations, and observation skills. My leadership skills have improved greatly due to my

experiences throughout my senior year of college. I am a confident, thorough, dedicated individual

who is looking to obtain more experience in the Human Resources Department of your business.

Experience

HILTON HOTEL

EVENT PLANNER ASSISTANT Summer 2013

At the Hilton’s Above Rooftop Ballroom I was directed to work as a promoter to maximize table

sales, party scheduling, and communicating with customer’s interests. As an assistant I responded

to voice messages and e mails regarding reservations/cost and resolved all issues that arose prior

to event. Likewise, I used social media to promote the company’s events and different availabilities.

I responded back regularly to all questions, and provided further information about the company. I

assisted the event planner to help provide an organized, successful event and make her job less

stressful. With this experience I learned a great deal of customer service skills and appointment

scheduling organization.

THE GREENROOM Assistant Manager Fall 2013 Current

Greenroom is a local bar in Plattsburgh, where I work as assistant manager. As assistant manager

I am responsible for payroll duties, scheduling and event planning. Additional duties include

organizing parties and events, which includes food orders, liquor orders and guest capacity

measures. As assistant manager I provide positive reinforcement to allow business growth and a

team environment. I schedule and set the agenda for periodic employee meetings that are

designed to boost employee morale, address any problems that are occurring in the workplace,

and receive feedback from the staff which may positively impact the guest experience. I have been

involved in the interview processes and employee recruitment. My education and this hands on

experience have provide me training to decide whom you would like to work for your company and

why. Employees are a very valuable asset to business and choosing the right ones saves money

and provides a foundation for success.

TBI COGNITIVE REHABILITATION CENTER

Internship Fall 2013 Spring 2014

The Cognitive Rehab Program is a credited internship throughout my senior year of college. I work

alongside doctors and specialists to provide needs to adults who have sustained a Traumatic Brain

Injury. I organize weekly group lesson plans and activities for building teamwork. Much of my

attention focuses on having my patients regain mindfulness and moving beyond “limitations” that

specialists provide. I also create detailed power points and worksheets that are used as tools to

assist in patient care and rehabilitation moving beyond limitations is something I find necessary for

big businesses to develop and was a powerful skill that I helped my patients obtain.

Education

SUNY Plattsburgh 2010 2014

Bachelors of Science in Psychology

Coursework in Communications and Psychology.

Coursework in Speech Language Pathology and Sign Language.

Member of SUNY Plattsburgh Dance Corps

Volunteer service in all benefit walks (Relay for Life, Up Til Dawn, Halloween fund raiser, Breast

Cancer Foundation Walk, Lupus Research)

Southern New Hampshire University Beginning Summer 2014

Master’s degree in Psychology of Industrial and Organizational Development

3

Personal Highlights

Strong computer skills

Great public speaker

Strong telephone communication skills

Recruitment and Interview skills

Personnel records maintenance

Mediation & Meditation Expertise

Payroll Obligations

Patient Confidentiality

Jacqueline KingJacqueline

KingJacqueline King

Staten Island, NY

Phone: 347-***-**** E Mail: acd9uc@r.postjobfree.com



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