Helana L. Meisters

**** ******* ***** ***. ****

Buffalo Grove, IL. 60089

224-***-****

acd9qs@r.postjobfree.com

Employment:

Abbvie (Temporary) 1/2014 –

Lincolnshire, IL.

Document Processor

• Updated and scanned pharmaceutical documents

• Verified database information for accounts

• Provided client support

Learning Resources (Temporary) 8/2013 – 9/2013

Vernon Hills, IL.

Order Processor

• Coordinated client supply orders and requests

• Verified and tracked order status with suppliers

• Performed reception and front desk duties as needed

MetLife 9/2011 – 4/2013

Mount Prospect, IL.

Family Medical Leave Act Coordinator

• Administered claims and requests for FMLA

• Determined eligibility of claimants based on existing data and personal information

• Processed company leave reports and health care provider information

• Resolved all employer inquiries regarding current leave status updates

Caremark Rx 2/2006 – 5/2011

Mount Prospect, IL.

Office Administration/Data Entry

• Completed and validated all client pharmaceutical documentation

• Utilized Microsoft Office and proprietary software to prepare custom data forms

• Worked on multiple tasks processing customer information in a timely manner

• Maintained quality standards working in a detail-oriented office environment

I.A. Rozen & Associates, Ltd. 2/2005 – 1/ 2006

Skokie, IL.

Accounting Assistant

• Assisted accounting staff with client accounts, financial records, and information

• Responsible for processing and mailing of all correspondence to clients

• Resolved customer issues related to accounting inquiries

American Financial Concepts Ltd. East 6/2000 – 2/2005

Park Ridge, IL.

Administrative Assistant/Receptionist

• Provided solutions for customer issues and inquiries

• Processed new insurance policies, renewals, and cancellations

• Multi-tasked a variety of projects

• Responsible for running front desk and operating a nine-phone line system

• Downloaded and reviewed insurance policies for various companies and clients

Education:

Northeastern Illinois University 5/1999

Bachelor of Arts

Minor – Human Resource Development

Extensive coursework in Human Resource Management and Business Administration

Computer Skills:

Proficiency with Microsoft Office Suite and Windows Operating Systems

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