Keya Kar
***** ****** **** # *, **********, VA, *2193
Cell Ph# 571-***-****
Objective
To obtain a position that will allow the use of my knowledge and
skills to help and achieve company objectives and deliver robust
solutions to clients.
Summary
Over 5 years experience in customer service and 2 years of
administrative support.
Self-motivated and technically proficient with experience with
customer service and administrative assistance.
Ability to organize and prioritize tasks, work under pressure,
effectively manage a heavy workload and adhere to deadlines.
Strong verbal and written communication skills.
Career Highlights
CUSTOMER SERVICE
November 2008 - Present
5 years of excellent customer service experience.
Cash Handling
November 2008-March 2012
4 years of experience preparing deposits and handling cash.
Data Entry
November2008-March 2012
4 years of experience in data entry developing reports and inputting
data, payroll, scheduling.
Professional Experience
November 2008-March 2012 McDonald's Woodbridge VA, 22193
Swing Manager
Deliver excellent customer service by handling customer orders and
effectively resolving complaints.
Responsible for cash handling and cash register policy.
Assisting in training programs to help educate or trains new employees
on company procedures.
Increasing sales through promoting seasonal items and bringing
awareness through add-ons to order.
Create reports through data entry and of analysis of daily sales
report, payroll, scheduling.
Baby sit for 2 years at Gar-Field Senior School from 2008-2010
March 2012- Present Best Medical International
Springfield, VA, 22153
Front Desk Receptionist/Admin Assistant
Prepare letters, faxes, and reports for Operations Manager and all
other staff.
Designed detailed charts in excel for various projects.
Generating reports, typing correspondence, distributing mails,
maintain paperwork in
Database as well as hardcopy for references.
Checked incoming invoices & prepared forms for signing by
Operations Manager.
Prepared purchase requisitions, quotes, and letters for Operations
Manager.
Prepared invoices to customers using Global Shop Software.
Assisted with various projects in the medical manufacturing field.
Provided assistance to Quality Assurance Department/Marketting.
Updating customer profile for current information.
Responsible for update daily tracking sheet.
Filling and creating new accounts for customer.
Manage multi-joined switch board and transfer the appropriate calls in
different branch of the department.
Answering doors.
Keep office stocks full with the necessary supplies.
Qualification Highlights:
Proficient in Microsoft Word, excel, powerpoint.
Image reconstruction in Photoshop.
Excellient writing and communication skills.
Fluent in English, Hindi, Bengali and Urdu.
Ability to write 3 language English, Bengali and Hindi.
Proficient with Global Shop Solutions Software.
Ability to multi task in busy schedule.
Education
Gar-Field Senior High School
2008-2010
Northern Virginia Community College
2011-Present.
Elite Investigation
2010(Unarmed and Armed).
Achievements
Student Ambassador on 2009 at Gar-Field Senior High School.
Employee of the month at McDonald's on 2010.
Award as a rising student at Gar-Field senior High School on 2010.
Interests
Always wanted to learn new things in life.
Cooking.
Playing chess and basketball.
Likes to face challenges in life.