K imberly Anne Fletcher, N RCMA, NRCCS

** ******** *****

Portsmouth, VA 23702

757-***-**** (cell phone)

Kim acd9lc@r.postjobfree.com

Objective

Experience Professional seeking to contribute in a team spiri ted atmosphere for the

continued success of customer service.

Education

Centura college, Chesapeake, VA: Associates Degree, Medical Assistant

2009-2010

Kee/Everest Institu te, Chesapeake, VA: Medical Billing and Coding

2002-2003

PCDI School of Medical Transcription and Terminology 1996-

2000

Skills

Medical billing, coding, insurance

Advanced coding

Proficiency in ICD-9 and CPT codes

Administration and Front office, Excellent communication skills

Problem solving, multi-task

Strong work ethic, type 55 wpm

Goal oriented

Electronic claims, EOB’s

Appointments, Data entry

Microsoft Office 2003-2010, Medisoft, Excel, Word, Photoshop

Medical t ranscription, and management skills

Exam room setup, vital checks, EKG certified, Charting, Phlebotomy,

Venipuncture

Work Experience

Home Depot Associate, Chesapeake, VA-Lawn, Garden, Paint, Appliances, f looring

2013-

Lowe’s Of Portsmouth, VA Seasonal Lawn and Garden Associate, plumbing

2003-2013

CVS Pharmacy, Chesapeake, VA Clerk Cashier, Photo Manager

2012 -2013

Tidewater Neurology, Chesapeake, VA: Insurance Representative (Externship)

2010

Reconcile and respond to patient coverage questions

File subpoena’s from Attorney’s Offices

Search old records for files

Phone calls related to records and files

Travel between offices as needed for records

Kimberly Fletcher, page 2

Hackworth Reprographics, Chesapeake, VA: Bond Reproduction Assistant, Signs

2008-2009

Reproduction of customer supplied archives

Design of graphics for signs for customers

Reproduction of archives and conversion to disc

Large format reproduction of paper archives for t raining

Vascular and Transplant Specialists Inc., Virginia Beach, VA: Insurance Specialist

2004-2005

Reconciliation of EOB’s, Data Entry, Insurance Seminars

Inbound and Outbound calls to patients and insurance companies

Implementation of ICD-9, and CPT codes for claims

Sports Medicine, Norfolk, VA: Insurance Specialist 2003-

2004

Reconciliation of EOB’s, Data Entry, Insurance Seminars

Inbound and Outbound calls to patients and insurance companies

Implementation of ICD-9, and CPT codes for claims

South Norfolk Family Practice, Chesapeake, VA- Medical Assistant, office Manager

2004-2006

Administration, reception, clinical evaluations

H istory exams, insurance claims, assist Physician in exams and procedures

Reconcile EOB’s, calls to insurance companies for coverage

Lab tests

Chesapeake Public Schools, Chesapeake, VA: Substitute Teacher

1991-2006

Substitu te for teachers and administration in their absence

Clerical, office, L ibrary, Physical Education, Special Education

Cafeteria, office, Kindergarten th rough eighth grade

Music, Band, Orchestra

P rofessional, Academic, and Personal references available upon request

Contact this candidate