Krystel Grace Usobi

**** * ***** ****** **

FT Campbell, KY 42223

254-***-****

Email: acd97y@r.postjobfree.com

OBJECTIVE

To secure an administrative (human resources/customer service)

position within a company that will use my skills and education to

achieve the company's mission and that will provide me with an

opportunity for advancement.

EDUCATION

Nov 2012 - Present Grantham University, Kansas City, MO

Human Resource Management

Bachelor degree currently in progress

Estimated graduation year 2015

Sep 2004 - Sep 2006 ITT Technical Institute, Nashville,

TN Associate of

Applied Science degree in Information Technology

Computer Network Systems

Achieved Highest Honors and Perfect Attendance

QUALIFICATIONS

Knowledgeable of Microsoft Access, Excel, PowerPoint, and Word.

Excellent typing skills - 50-60 wpm.

Demonstrate good communication and organizational skills.

Able to work as a team player, dependable and willing to learn.

Able to receive instructions and complete task assigned by supervisor

Knowledgeable of Windows 98, XP, 2000, Server 2003, Linux RedHat,

Fedora Core 4 and Unix.

MILITARY EXPERIENCE

Sep 2001 - Present United States Army, FT Campbell KY

Human Resources Sergeant

Leading and training personnel under my supervision, passing physical

training tests, updating soldiers' personnel records,

completing human resource leadership course,

providing accountability personnel reports to higher

command, processing inquires related to pay and other

personnel concerns

WORK EXPERIENCE

Sep 2006 - Jun 2008 Emdeon Business Services, Nashville TN

Customer Service Representative

Respond to inquiries regarding company's products or

services via incoming telephone calls, written

correspondence or email correspondence.

Mar 2006- Jun 2008 Nielsen Media Research, Nashville TN

Appointment Scheduler

Schedule appointments with households interested in participating TV

ratings for field rep to install rating equipment on

TV's to monitor shows watched.

Aug 2005- Mar 2006 JCPenney Customer Service Center, Nashville TN

Customer Service Representative

Assist customers with placing catalog orders via internet, via

telephone, and assist in resolving customers'

inquiries

Feb 2005- Jul 2005 AppleOne Employment, PICA Group Inc, Brentwood TN

File Room Clerk

Maintained files in proper alphabetical order, assisted with pulling

and putting chiropractor and podiatrist files in

proper sections.

Dec 2004 - Feb 2005 Superior Detection Systems, Nashville TN

Inside Sales Appointment Setter

Set appointments with homeowners to buy home security systems

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