Steven Davis acd8zc@r.postjobfree.com

**** ***** **., ***. *

Home 216-***-****

Streetsboro, Ohio 44241

Cell 216-***-****

Objective

To utilize my training and broad skills to achieve a challenging long term position in a reputable company,

dedicated to service and profit excellence.

Career Summary

Seasoned, results-oriented Lead Finished Goods Quality Coordinator with over 4 years of hands on

experience in a production/manufacturing and quality care. I possess the ability to perform physically

demanding work at a constant pace. I retain high energy and a positive attitude to conquer difficult

challenges and daily task. Maintains a good rapport with fellow associates and staff. An encouraging leader

who successfully motivates others to achieve a common goal.

Highlight of Qualifications

• Excels as a leader utilizing organizational skills while encouraging team members to become more

productive and adroit

• Effectively listens to achieve understanding and meet the needs of internal and external customers

• Utilizes insight and critical thinking to anticipate needs and provide the highest priority to satisfaction

• High energy, friendly, professional who is eager to coach and utilize individual position specific

knowledge and experiences while facilitating day to day operations

• Works safely and follows proper procedures when working with tools and equipment, follows

necessary ISO 9001, 6S, and LEAN processes. As well as adhering to EPA, and Hazardous Material

guidelines

• Played a vital role in organizing and implementing the relocation and setup of the Quality Rework

Department into a new facility

• Proficient in data entry and applicable M.S Office applications

• Have hands on knowledge in the use of various hand tools and equipment such as a Dynamometer,

Calibers, Gauges, Micrometers, and Multi-meters along with other inspection tools.

Professional Experience

Hard Rock Rocksino 2014 – Present

Facility Engineer 1

Responsible for day to day maintenance needs of the Rocksino property. While creating an atmosphere that

induces guests of the Hard Rock Rocksino their choice for gaming entertainment; responsible for actively

retaining and building guest relations. Performs necessary tasks in a regular and predictable manner in

order to ensure a safe, fun, and quality experience for our guests.

• Responds to maintenance service calls in a timely manner.

• Receives and transmits all messages to and from various sources through operation of radio while

adhering to Hard Rock and FCC guidelines

• Perform general repairs to plumbing, electrical, HVAC and all other guest and facility work requests.

• Perform set-ups and breakdowns for various production venues

• Maintains technical logs and records all relevant data as appropriate.

• Reviews and comprehends all necessary documentation.

• Fills out maintenance request forms when task is complete and turns them in to shift supervisor.

• Use hand tools and machine equipment to complete duties as needed.

• Adapts and adjusts to hectic and constantly varying conditions or situations.

• Communicates effectively with all levels of employees and guests.

• Exudes great customer service practices to effectively accommodate and satisfy customer needs

Commercial Turf Products (CTP) Streetsboro, Oh 2011- 2013

Lead Finished Goods Quality Coordinator/Rework Technician

Collects, organizes, monitors, and distributes any information related to the functions and rework of finished

goods at distribution center as well as communication of rework activities and completion to areas

throughout the company. Perform 1st and last HIT inspections. Responsible for identifying affected product

already in inventory and quarantining all products on hold for either quality or production issues.

• Directs and conducts rework assembly projects when required and determines finish good

acceptance after repairs

Sort, audit, and quarantine products for rework projects

Develop safe and accurate processes for performing specific rework as needed

• Managed projects ranging in volume of 50-2000 units needing to be audited and reworked

• Responsible for reducing cycle time on rework campaigns

• Receive and inspect incoming raw materials as to determine fitness for use

• Perform daily quality inspections and audits of work areas, keeps a current log of parts and

inventory

• Maintain status reports in Excel format for damaged and returned product as well as

product on hold on a daily basis

• Accurately and consistently record required data on a daily basis

• Ensure all special projects are completed safely and up to required specifications

• Communicate any special needs and instructions to other departments via Email,

telephone, and FCC regulated FM radio

• Use CTP business applications related to rework such as Microsoft Outlook, MAPICS,

Parts On Line, Engineering Cross Reference Sheets, able to read Blueprints, Schematics, and Tracking

Sheet

The Callos Companies Cleveland, OH 2010 - 2011

Rework Technician/Production Associate/Forklift Operator

Perform production tasks; also handled mechanical and cosmetic repairs to damaged and returned

products. I carried out necessary reworks delegated due to quality and production imperfections.

• Trains and orients new hires and temporary employees to accurately perform required duties while

upholding organizational goals, vision and mission

• Perform machine setups for product builds

• Worked as a Production Associate to build various high quality commercial lawn and snow removal

equipment

• Engages corporate safety processes, procedures and systems to complete projects above and

beyond department standards

• Applied my skills as a Certified Forklift Operator to transport product and needed material in an

efficient and effective manor to complete projects

• Demonstrated self-initiative to sought out and gain knowledge of company practices and product

• Conducts mechanical repair and assembly on various units

U HAUL Moving & Storage Cleveland, OH 2007 - 2010

Customer Service Representative

Maintained all areas related to day-to-day upkeep of equipment and work facility. Performed custodial and

grounds work. Interact with customers to satisfactorily accommodate their needs

• Use computer to prepare contracts and invoices

• Install trailer hitches, wiring, and other comparable moving accessories on customer vehicles

• Clean and mechanically maintain rental equipment

• Perform detailed safety and cosmetic Level inspections on incoming/outgoing equipment

• Served customers in person and via telephone to secure reservations and payment

Affiliations

Member, Hard Rock Rocksino Safety Committee

Member, CTP Pier Review Board

Member, Continuous Improvement Committee

Member, MTD Employee Support Foundation (MTD ESF)

Member, City of Cleveland Citizens Police Academy

Education

National Computer Science Academy Online Academy

2008 - Present Microsoft Office

Suite

New Horizon Computer Learning Center Garfield Hts., Ohio

2009 Network

Administration Cert.

Jane Adams Cleveland, Ohio

1993 High School Diploma

Certifications

> Network Administration > Windows XP Professional

> Microsoft Excel 2010 > Microsoft Access 2010

> Computer Hardware Technician > P. C. Basics

> Class 1-4 Sit down Forklift Operator > Hand truck Operator

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