Customer Service Manager
Resume:
LEONA FIELDS
ABILENE, TX. **603
SUMMARY OF QUALIFICATIONS:
. Highly motivated, great leadership skills
. Strong interpersonal communication skills
. Work well in a team environment
. Organized, self directed, with excellent time management skills
. MS Office (Word, Excel), Windows
EMPLOYMENT EXPERIENCE
Objective: To obtain employment in a place where I can utilize my skills
and abilities.
Skills Profile
. Ability to operate copier, fax machine, and printer.
. Good filing and organizational skills.
. Experience in handling confidential paperwork on patients and or
clients.
. Ability to take accurate phone messages and deliver messages promptly
while handling multi-line phone calls.
. Good customer relations background.
. I am disciplined and goal oriented.
. Ability to provide customer satisfaction by listening to determine the
needs of customers before offering a solution to the customer.
. I possess excellent communication skills, demonstrated by the ability
to work with people of diverse backgrounds.
OPTIONS CLOVIS, NM.
HOMEHEALTH AIDE, 1/ 2009-5/2014
. Check Vitals
. Assisted patent with taking medication
. Light house cleaning
. Customer Service
. Charting Information
. Assisted Living Skills
. CPR Certified
. Total Patent Care.
Hampton Inn
NIGHT AUDITOR/ FRONT DESK, 1/2009-12/2010
. Scheduled and Canceled customers reservations
. Customer Service
. Data Entry
. Auditing
. Computer Input
. Multiple Phone Line
CASHIER
Chevron Clovis Oil, Clovis, NM 5/08-10/08
. Checking customers in and out for their purchases while collecting
different methods of payment such as cash, check, or credit card.
. Depositing money for the store and closing out cashier drawer.
. Organize all store items and checking pricing for accuracy.
. Responsible for locking up store for closing at the end of shift.
Front Desk Clerk
Best Western Hotels, Amarillo, TX. 1/06-12/06
. Registered Customers for available rooms, while checking availability
on computer system according to what the customer needs were.
. Collecting hotel payments from customers along with reserving rooms in
advance for conferences, weddings, and franchise businesses.
. Ran reports for each shift reflecting all moneys received, number of
bookings occurred, check-in and check-out for each customer this
procedure was done under night audit.
. Answer all incoming calls and transfer to all mailboxes of staff
members, take accurate messages and deliver messages promptly.
VOLUNTEER WORK:
PROPHETIC WEDDING PLANNING NON PROFIT ORGANIZATION
ASSISTANT MANAGER 7/2007-CURRENT
. Helped Market
. Helped Promote Ministry
. Supervised up to 10 volunteers
. Data Entry
. Helped Setup Meeting Rooms
. Passed out flyers and marketing products
REFERENCES
Provided upon request
Contact this candidate