Customer Service Sales

Karen Huettl

**** *** ** *******, ** ***** 715-***-**** *****.******@*****.***

Objective

To obtain a challenging inside sales, administrative, customer service position, in a growth oriented, fast paced

organization which offers diverse job responsibilities.

Profile

Over fifteen years experience resulting in superior customer service and sales. A high energy, enthusiastic and

dependable individual who exceeds in challenging and competitive environments. A proven ability to successfully

reach targeted goals by working independently and effectively handling multiple projects. Works well under

pressure, with little or no supervision. Exceptional computer skills, with the ability to learn quickly and accurately

apply applications. Unequaled customer service skills, able to accomplish the most challenging goals. A

commitment with a sense of personal responsibility for the whole, resulting in superior product and service.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated

ability to easily transcend cultural differences. Thrive in deadline driven environments. Excellent team building

skills.

Skills Summary

Lead generation Computer Savvy Project Management

Report Preparation Customer Service Business Math Skills

Written Correspondence Proven revenue Front Office Operations

General Office Skills growth Professional Presentations

Marketing & Sales

Professional Experience

CENTERLINE MACHINE, INC. (3/12 6 13)

Answer phones.

Assist all departments with various projects, typing, reporting, data entry.

Quoting process, enter quote data into ERP system, routing, costing, to completion.

Assist HR with duties as needed: new employee introductions, background checks, employee benefits.

Assisted with ISO 9001 certification.

Employment options / journal community publishing group (3/11 12/11)

Prepare sales and advertising quotes under tight deadlines.

Author professional correspondence to customers and vendors.

Design and deliver ad copy/proofs to customers.

Maintain existing accounts and generate new revenue.

Attend trade shows.

Create special promotions, write/design print advertising, and coordinate all media.

travel guard (3/08/10/10)

Telephone concierge providing impeccable customer service:

Third shift team lead.

Develop and implement training tools for department.

badger plug (3/05 7/07)

Maintain and generate business accounts

Impeccable customer service.

Inventory scheduling with manufacturing.

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Logistics arrangements/BOL.

Coordinate initial sale through to final completion

Attend trade shows.

Education

Phoenix college/online/ business administration

Anticipated completion: Fall of 2013

menasha high school – menasha, WI

General Coursework

GPA: 3.8

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate