Customer Service Medical Billing
Resume:
Theresa Betham
**** ***** ** #*** **********, Tx 77340
OBJECTIVE
PROFESSIONAL STRENGHTS
• Posses excellent interpersonal and communication skills.
• Type 60wpm, proficient in lotus notes and 11,000 at 10 key strokes per hour.
• Proven track record of working in a confidential manner
• Highly skilled in using Microsoft Office, Excel, Power Point, Outlook, Email and the Internet
• Ability to handle multiple tasks and work in a team environment
• Ability to work in a timely and accurate manner
• Possess effective organizational and management skills
• Knowledge of clerical and administrative procedures
• Possess excellent administrative and customer service skills
• Familiar with surgical procedures(CPT) and diagnosis codes (ICD-9)
EDUCATION
National Technology Institute Long Beach, CA
Certificate for Medical Assistance 07/06-10/07
Graduated
Parkridge Private School Long Beach, CA
High School Diploma 01/02-06/06
Seeking a challenging position where my talents, abilities, and education can be utilized in a
growth oriented career.
WORK EXPERIENCE
May09-Jan 2013 Doctor’s Choice Medical Billing (Senior Billing and
Collections)
• Submit claims to appropriate payors for payment, post all office
consultation and revisits.
• Process appeals for Medicare, Medical, PPO, HMO and IPAs
accounts.
• Credentials for Physician to determine contracts with different
insurances.
• Determine appropriate adjustment and send patient statement for
balances due.
• Worked on Multiple accounts for different type of specialties.
(Neurosurgeon, Orthopedic and Pain Management.)
• Supervised other employees for assistant.
March08-June2011 Coast Neurosurgical Associates (Billing and Collections)
• Operate terminal and enter data, post all surgeries.
• Work with insurance with Letter of Agreement for individual
cases.
• Collect patient insurance and other third party payment.
• Interface with other payors and able to follow up on past due
accounts.
• Process appeals for Medicare, Medi-Cal, PPO, HMO and IPA’s
accounts.
• Obtained authorizations for services to be rendered.
Contact this candidate