Customer Service Office

Morgan Simpson

*** *. **** ******* ******

********************@*****.***

Elmira, NY 14901

Home 470-***-****

Objective -Wish to begin a career in Administrative Receptionist and or Customer service

Education

• Elmira Free Academy- Completed in August 2008

• GST Boces Bush Campus- CTE Program (fashion Design)

• Corning Community College- Business Administration AAS, 2013- Current

Skill Summary

• Can operate a wide variety of office equipment including phones, fax, copy machine, printer computer,

phone systems, and cash register

• Advanced knowledge of many computer programs such as Microsoft word, excel, outlook, and

PowerPoint

• Can manage receptionist desk, scheduling, memo and letter writing, note taking, and transfer calls

• Strong reading, writing skills, applied business math skills

• Strong communication and Customer Service skills

• Type 40 words per minute

• Maintain and file records

• Perform general office duties

• Knowledgeable in Business Communications (composing correspondence, proofreading,

spelling)

Qualifications

• Capable of working in a fast pace environment

• Very organized and detail oriented

• Positive and friendly attitude

• Can work very flexible hours (any day) Any shift

• Outstanding interpersonal communication skills

Work Experience

• Paradise Hair World, Horseheads, NY, Consultant April 2013- Current

• American Customer Care, Elmira, NY, Call Agent April 2010- May 2011

• Tops Market, Elmira NY, Cashier May 2007 – June 2009

References available upon request

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