General Manager
Resume:
BRETT A. JOHNSON
Union, KY 41091
********@*******.***
Accomplished Sales Management Executive with over 15 years of experience and an outstanding record of driving marketing initiatives that
significantly improved financial performance. Exceptionally skilled communicator with persuasive negotiation abilities and proficient at securing
and developing key relationships. Motivational leader and operations manager with demonstrated talent for recruiting, building and managing cross-
functional teams to achieve top operational performance.
Areas of Expertise
Recruiting Team Building Sales and Marketing Leadership
New Business Development Consultative and Solution Sales Finance and Credit
Professional Experience
JD Byrider Systems – Cincinnati, OH 2010-Present
General Manager
Promoted to direct store operations for company-held Colerain location with focus on recruiting, coaching, and driving profitable sales growth.
Emphasis on improving overall customer experience while generating increased profitability via collections, credit, sales, an d service. Brand
development, internet lead growth, and P&L oversight encompass specific areas of influence.
2nd out of 15 stores in total gross sales in 2012.
2012 Branch Standard of Excellence Award for best overall store in Ohio.
2013 Sales CSI Award for best customer service rating in Ohio.
Consumer Credit Analyst III
Recruited, trained and managed team of credit analysts responsible for all auto loan originations for the Cincinnati market. Ensure creditworthiness
for each customer prior to approval by reviewing application data, evaluating credit reports, assessing affordability through personal budget
interviews and examining the validity of income and other supporting documents.
Led all company analysts in total number of applications captured and reviewed every month of employment.
Finished 1st out of 39 underwriters in total approvals, number of loans closed and approved-to-sold percentage five consecutive months.
Lead all company analysts in loan performance year-to-date in 2011, maintaining less than 1% 10+ delinquency on all originated loans.
Wells Fargo Financial - Cincinnati, OH 2003-2010
Branch Sales Manager II
Promoted and assumed operation management responsibility for business development, recruiting and oversight of branch sales with an annual net
revenue in excess of $12 million. Provided direction, tactical execution, and daily management to drive growth momentum and achieve short and
long range goals while meeting or exceeding budget objectives. Reported to senior management with full accountability for revenue, profit, budget
objectives and new hire on-boarding.
Delivered immediate and impressive sales results; managed three separate retail branch locations over six years; increasing in staff size and
lead capacity.
Recruited, hired and led a team of sales representatives and staff with accountability for identifying and pursuing high-potential prospective
clients. Managed the growth of all existing accounts, implemented sales and marketing programs, and maintained relations with key
customers resulting in net income growth.
Exceeded sales and personnel development quotas that ranked in the top 1% of all managers to qualify as a “Star Performer” in 2006.
Cold-called prospective customers and utilized solutions-oriented, consultative sales approach to produce exceptional results
Exceeded yearly sales quota as Account Representative, which resulted to a promotion to Branch Sales Manager within 14 months of hire.
Education
University of Maryland, College Park
Bachelor of Arts, Public Relations
President, Beta Theta Pi, 3 semesters.
Appointed to Order of Omega for leadership excellence.
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