Customer Service Quality Control

Jerrold L Edwards

*** ******** **

Antioch, TN **013

H: 615-***-****

***********@*****.***

Summary

Seeking long term employment in a facility demanding strong organizational

and interpersonal skills. Experienced Facility Technician with proven ability

to work independently and maintain high levels of productivity. Wanting to

help co-workers and myself achieve goals as individuals as well as a team.

Open to learning new tasks daily.

Skills

Customer relationship building

Customer service experience

Strong organizational skills

Strong team player

Troubleshoot/repair of compression equipment

Good communication skills

Computer Literate

Quality control

Picking

Packaging

Computer skills

Shipping

Receiving

RF Scan gun

Fork Lift Operator

Cherry Picker Operator

Electric Pallet Jack

Assembly

. Loading /Unloading Trailer Trucks

. Balier Machine

. Material Handler

Accomplishments

• Leadership

•Product Inspection Inspected products to ensure highest quality.

•Testing Products

•Inspected / tested computers / Kindle’s and equipment to diagnose

computers malfunctions.

•Training

•Responsible for providing vision and guidance to a group employees,

t raining them on sufficient project plans and procedures.

Work Experience

Sept 2013 / Dec 2013

Quanta La Vergne, Tn

Technical service / Repair representive

D iagnose HP laptops Computers, which has no trouble found. Kindle Fire

repairs, Customer Service Supports,

J anuary 2012 / Sept 2013

Select Staffing " Quanta" La Vergne, Tn

Technical service / Repair representive

D iagnose HP laptops Computers, that has no trouble found. Kindle Fire

repairs, Customer Service Supports,

Nov 2011 / July 2012

SIMS RECYCLING SOLUTIONS Lavergne, Tn

Working on bailer machine crushing plastic, repairing computer parts,

testing printer on assembly lines making sure all printer are working

correctly. Loading and Unloading trucks.

Feb 2008 / Nov 2010

Cinram La Vergne, TN

Picking / Pulling orders off Cherry picker, Forklift Driver, Electric pallet

jack Driver

J an 2005 / Dec 2007

D K Publishing Book Co. La Vergne Tn

Using RF Scan gun Scanning books to it's designated location, preparing for

shipment, Assembly line.

E ducation / Training

1981-1985 Horace Mann High School Gary, INDIANA

H ighschool Diploma

REFERENCE UPON REQUEST

Contact this candidate