Sales Human Resources

Michael P. Keoghan

Willing to Relocate

**** ****** ** - **********, ** 87004

acd88p@r.postjobfree.com - 856-***-****

What you get for your money- A dynamic self-motivated professional with 30 years of management

experience in human resources, multi-site supervision in for profit and not for profit companies. Highly

successful in locating retail sites, negotiating and building whether as built or from the ground up as well

as complete knowledge of facilities maintenance. Through experience I have become knowledgeable in

logistics, warehousing, transportation and production.

Work Experience

Chief Operations Officer

Goodwill Industries Of New Mexico

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Albuquerque, NM

May 2010 to March 2014

Responsibilities

Hired as an independent contractor to assist the newly hired CEO to introduce cultural change and to

transition management to accept the changes to increase productivity, profitability and to focus on the

mission of the company. Responsibilities included but not limited to planning and directing the day to day

operations keeping within operating budget of $25 million and business plan. Duties included human

resources, 13 retail locations, transportation, and communication with the board of directors, 3 year CARF

accreditation, strategic planning, budgeting, financial oversight, logistics, site location and the opening of

4 new locations. Supervision of 350 employees.

Accomplishments

Locating, negotiating and opening 4 new locations as the general contractor- 3 as built and 1 ground up.

3 Year CARF accreditation with specific oversight of Health and Safety, Persons served, OSHA and retail

locations.

Investigated, purchased and installed a new POS system (Counterpoint)

Participated and led the committee for a 5 year strategic plan

Decreased turnover

Rewrote the Retail Operations Manual and created a manager training manual and program

Increased the efficiency of the logistics and transportation departments

Skills Used

Excel, Word and PowerPoint

Mechanical Aptitude to oversee facilities maintenance

Experience with fire suppression and the reduction of energy used

Public Speaking, Mentoring, Training

Unemployment, human resources and general knowledge of state and federal employment law.

Social Worker, Substitute Teacher Special Needs, Night Community College

Director

County of Gloucester & Gloucester County College

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Sewell, NJ

January 2006 to 2010

Responsibilities

Worked with college age young adults with disabilities for career exploration and to further their

education. Taught young children diagnosed with Asperger's life skills. Coordinated and oversaw the

Personal Assistance Service Program to provide elderly persons with disabilities guidance through state

entitlements and assigned service providers according to the grant monies received. Oversight of the

Community College evening programs through auditing and creating curriculum.

Accomplishments

Created the Adult Center for Transition (ACT) in conjunction with the college to provide life skills training

for the young adult population resultant in an Associates degree.

Evaluated individuals for New Jersey Access Link to provide transportation.

Developed an Excel spreadsheet for the State of New Jersey to have accurate oversight for the PASP

program

Skills Used

Excel, Word, Interviewing skills, demographic research, professionalism and onsite visits for home care,

Social work and psychology

Executive Director

American Counsel of The Blind Enterprises and Services

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Minneapolis, MN

February 2001 to December 2005

Responsibilities

Multi site oversight of 11 Thrift stores to increase sales and profitability. I traveled to each store to train

and mentor increase quality awareness and increase production. Located, negotiated and acted as the

general contractor for store remodels and the opening of a new store. Had positive interaction with the

Board of Directors through teleconference and site visits. Oversight of Human resources, OSHA multi

state DOL issues and multi state unemployment laws particular to Michigan, Iowa, Kentucky, Wisconsin,

Tennessee and Texas.

Accomplishments

Created training modules for all employee job descriptions. Located a new store in West Allis Wisconsin

increased employee morale while reducing turnover. Dealt with multi state labor departments.

Skills Used

Training and mentoring, demographics, knowledge of state and federal labor laws, distance management,

computer skills, etc

Independent Consultant

Teachable Moments Consulting

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Deptford, NJ

February 2001 to December 2005

Responsibilities

Revamped the retail and operations program for Goodwill Industries of New Mexico, Analysis of the

Detroit market for the American Counsel of the Blind, Introduced change management and acted as

interim superintendent at an 18 story 501(c)3 high rise apartment complex in South Philadelphia (Casa

Farnese) and restructured the Jomar textile stores in Philadelphia and introduced new product to increase

sales.

Accomplishments

Goodwill Industries of New Mexico created a viable and manageable retail and logistics program.

Streamlined production and introduced persons served into the workforce

Became executive director for the American Counsel of the Blind though my dynamic analysis.

Received awards for the change management in the high rise

30% increase in sales at Jomar Textiles

Skills Used

Personnel skills, interviewing skills, plumbing, electrical, building maintenance, written and verbal skills,

negotiating skills, change management, multi site management, state and federal law.

Vice President of Retail Operations

Goodwill Industries of South Jersey and Philadelphia

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Maple Shade, NJ

June 1990 to August 2000

Responsibilities

Oversight and financial responsibility for the retail and transportation departments. Multi-site management

with a growth from 3 stores to 10. Sales increase from $1.2 million to $7 million and still growing,

Accomplishments

Located, negotiated and built 7 stores. Created Train the Trainer. Consulted for other Goodwill to increase

profits and create a better communication with their respective Boards.

Skills Used

Demographic, negotiations, knowledge of fashions and trends, verbal and written communication.

Store Manager

McCrory Stores

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York, PA

May 1987 to June 1990

Responsibilities

Financial and profitability for several locations in the McCrory stores in the tri-state area specializing on

shrink reduction and increasing sales and profitability

Operations Manager

New Saint Mary's Cemetery

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Bellmawr, NJ

June 1979 to June 1987

Responsibilities

Oversight and responsible for a 65 acre cemetery and the building of 2 mausoleums

Skills Used

Heavy Machine Operation and mechanic, interpersonal skills and sales

Education

BA in Psychology

Rowan University -

Glassboro, NJ

1979 to 1987

Diploma in College Prep

Gloucester Catholic -

Gloucester City, NJ

1975 to 1979

Additional Information

Provisional Teaching Certified in Teaching Children with Disabilities

Provisional Teaching Certified in Teaching Psychology

Catastrophic CERT training for persons with disabilities

Certified Interviewer for New Jersey Transit Access Link

Hypnotherapy License

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