Medical High School

Diana Ortiz

*** ****** ***

Paterson NJ *****

EDUCATION

KEYSKILLS LEARNING, INC. Clifton NJ

Diploma- Medical Specialist 5/2010

EASTSIDE HIGH SCHOOL, Paterson, New Jersey

Diploma- Business Diana Ortiz

145 Vernon Avenue

Paterson NJ 07503

201-***-**** *******@*******.***

OBJECTIVE

Seeking a position in a healthcare environment utilizing extensive experience and recent training. Excellent interpersonal, communication and people skills, team player, highly organized and detail oriented. Able to successfully interact with all levels of management, and diverse clientele. Demonstrates compassion, loyalty, dedication and sincerity. Flexible and adaptable.

EXPERIENCE

• Patient registration, medical records, & knowledge of medical terminology

• Performed all front desk duties and patient scheduling

• Entered patient demographics and maintained clinical study data

• Collected payments and applied to patient balances

• Answered multi-line phone system; 25 extensions

• Managed 100+ incoming/outgoing phone calls daily

• Head Recruiter; trained and supervised all recruiters

• Successfully met and exceeded clinical study recruitment requirements

• Proven track record of successfully handling confidential matters and documents with discretion and improving communication workflow between doctors, patients and office staff.

• Assisted in procedures during Research studies

• Provided administrative duties; i.e., event planning, attended to visiting Sponsors, hotels, transportation and meeting needs, office machinery maintenance scheduling and purchasing office supplies, etc.

• Knowledgeable of Medicare, Medicaid and Commercial Insurances guidelines and ICD-9-CM and CPT coding

WORK HISTORY

Renaissance Surgery Center

Medical Receptionist 2012-2014

PARAMUS SURGICAL CENTER

Medical Receptionist 2009-2012

ADVANCED BIOMEDICAL RESEARCH, INC. Hackensack, NJ

Recruiter/Medical Receptionist 1998-2008

CARDIOLOGY GROUP, Cliffside Park, NJ 1994-1998

Medical Receptionist/Office Assistant

SKILLS

MS Word, MS Excel, MS PowerPoint, Windows, MediSoft, Medical Terminology, ICD9-CM, CPT, Typing, Internet Search Engines, Bilingual: English/Spanish

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