Brad Hilton
Mobile: 469-***-**** Spokane, WA 99208 Email: acd84n@r.postjobfree.com
Portfolio: http://www.coroflot.com/bradhilton
Highlights of Qualifications
I have over 15 years of diverse experience managing individuals, engineering projects and budgets. I’ve served as project manager; qualifying, reviewing, implementing, and completing numerous engineering projects while serving as product manager for an electronics manufacturer where I was also able to effectively reduce production costs on a large scale. Respectively, I have 11 years of experience as an aircraft maintenance manager and technician for Lockheed Martin.
Areas of Expertise: Leadership, management, product management, operations management, project management, aircraft maintenance management, technical writing, electro-mechanical design, strong written and verbal communication skills, analytical, problem solving.
Work Experience
VP Engineering Support & Operations – VoIP Startup
Dallas, Texas -- 2010–2013
Involved in funding efforts, due diligence in company acquisition, and company’s initial executive structuring.
* Assigned project manager, rolling out $1M budget and departmental milestones.
* Wrote and illustrated operation manuals, test procedures and refined product development SOP’s.
* Collaborated in redefining the company’s device strategy and built relationships with key suppliers.
* Supported technical evaluations and implementation programs (hardware and software requirements) of customer locations in the US, Nigeria and South Africa.
* Worked closely with chief engineering officer, chief technical officer and business development manager to align development road-map, patent road-map and market focus.
Operations Manager – Western Spine
Temecula, California -- 2007–2010
Singlehandedly oversaw surgical set requirements, inventory, and daily operations of this medical device distributorship.
* Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and planning
* Established inventory levels, processes, and procedures to fulfill daily distribution of surgical sets to a staff of 15 technical sales representatives in Southern California and Las Vegas territories.
* Played a significant role in long-term planning, including an initiative geared toward operational excellence.
* Oversee office budget and technical sales representative commissions.
* Main contact for medical device manufactures Alphatec Spine, Life Spine, Lanx, and IST, with focus on customer satisfaction.
* Supervised and coached office manager on a weekly basis..
* Key in negotiating stocking agreement with independent surgical group, achieving added revenue stream.
* Attended surgical procedures as technical sales representative for above mentioned manufacturers.
Operations Manager – Rancho Bracing
Temecula, California – 2007-2012
This company was started to offer a full line of cervical, thoracic, and lumbar bracing options to Western Spine surgeon customers.
* Forged new relationships with brace manufacturers and physical therapy centers in the local area.
* Created HIPAA compliant patient forms, documentation and procedures necessary for Medicare approval.
* Created OSHA compliant MSDS and prepared facility for FDA approval.
* Attended courses required to attain Orthotic Fitters certification.
* Fit and educated patients in their home, physical therapy clinic, and/or hospital.
* Managed personnel and conducted employee training.
* Managed budget and set inventory levels.
Product Support Manager – Hydro-Quip
Corona, California -- 1999–2007
I managed a full line of spa controls and whirlpool bath heaters sold to customers nationwide including; American Standard, Kohler, and Jacuzzi. I consider myself to be an expert at multi-tasking, problem solving, with acute organizational skills. Reduced production costs by 7% annually.
* Wrote and illustrated all operation manuals, installation and troubleshooting guides, spec sheets, IPB's, catalogs, brochures and product labeling for entire line of spa and whirlpool bath controls. (here)
* Worked closely with sales force to fulfill customer needs and provide cutting edge products.
* Converted complex engineering data into comprehensive reports.
* Designed customized graphical product packaging.
* Successful at production process analysis and cost reduction.
* Designed electro-mechanical and solid-state control systems wiring diagrams and sheet metal enclosures using AutoCAD.
* Created molded plastic control enclosures and accessories utilizing SolidWorks.
* Utilized project management methodologies and tools to accomplish optimum results.
* Worked with contracted engineer to create, test and certify patented solid state jetted bathtub heater.
* Decreased production times by streamlining efficiency of assembly line (LEAN manufacturing).
* Fabricated dry-test stations for controls and bath heaters (replacing labor intensive wet testing).
* Enterprise project planning and layout of new warehouse location and assembly line redesign.
* Managed and reviewed BOMs, ECNs, and MRP.
* Maintained UL and ETL files for all product lines.
Technical Service Manager – Brett Aqualine
Huntington Beach, California -- 1999 –1999
* Managed all product returns, repairs and warranty replacements, overseeing all customer service.
* Troubleshoot and resolve assembly line failures.
* Customer service, resolving inquiries from spa manufacturer, home owner, electrician, and spa technician; facilitated resolutions, with focus on customer satisfaction.
* Over the phone troubleshooting for electricians and spa technicians in the field.
* Wrote and illustrated troubleshooting guides and instructions.
Aircraft Maintenance Manager – Lockheed Martin
Marietta, Georgia -- 1988–1999
* Managed and trained technicians at various military bases across the United States.
* Performed quality assurance inspections as required by technical documentation, including incoming and final inspection.
* Use of precision measuring devices and hydraulic tooling.
* Order parts required for repair and/or scheduled maintenance.
* Scheduled maintenance to meet deadlines.
* Internal borescope inspection of jet engines to determine internal integrity of parts.
* Completed tear down, repair and buildup of jet engines, including fan, core and turbine maintenance.
* Engine experience: F100-200, 220, 229 (F-15/16) and J-52 (A-4)
DC-10 Aircraft Assembler – General Dynamics
San Diego, California -- 1987–1988
* Using preset jigs, assemble all side loading and cargo access doors for DC-10 aircraft.
* On an as needed basis, assembled DC-10 fuselage.
* Skills required; sealant mixing, precision drilling and riveting of aircraft skin and reinforcement ribbing.
Assembler – GLCM (Ground Launch Cruise Missile) Project
* Using preset jigs, assemble armored missile launch doors.
* Skills required: sealant mixing, precision drilling and riveting of ordnance resistant skin and hinge system.
F-15/16 Jet Engine Mechanic United States Air Force
Torrejon Air Base, Spain-- 1983–1987
* Troubleshoot running aircraft at takeoff to ensure safety and reliability of aircraft.
* Troubleshooting in-flight engine anomalies on the ground and perform corrective action.
* Remove and replace engines in aircraft for scheduled maintenance or as corrective action.
* Use of precision measuring devices and electronic test equipment.
* Internal borescope to ensure integrity of internal parts.
* Running of aircraft on trim pad for trouble shooting purposes.
* Removal and replacement of all line replaceable parts.
Education
Eastern New Mexico University: A.A.S. Aviation Maintenance - 2013–2014
Aviation & Electronic Schools of America: FAA Airframe & Powerplant Program - 1995
Programs/Software
Adobe: Photoshop, Illustrator, InDesign, Dreamweaver, RoboHelp, Acrobat – Advanced
CorelDraw – Advanced
AutoCAD – Advanced
SolidWorks – Novice
Microsoft: Word, Excel, Outlook, Power Point, Project – Advanced
Macola Progression – Advanced
Professional License/Certification
FAA – Airframe and Powerplant (A & P) License
BOC - Orthotic Fitters Certification
Military Status
Prior Service/Veteran – United States Air Force
Social Media
LinkedIn - www.linkedin.com/in/bradhilton/