Customer Service Sales

Gaylynn Moore

**** ****** ******

Racine, Wisconsin 53403

acd81s@r.postjobfree.com 262-***-****

Professional Profile

Personable, enthusiastic and self- motivated professional with ability to set effective priorities and meet deadlines.

Confident communicator with a professional image. Special ability to relate warmly with people easily generating

trust and a high rapport of respect. Computer literate and ability to work effectively in a fast paced environment.

Ready and eager to meet new challenges.

Highlights of Qualifications

Ten years experience as Administrative Coordinator.

Demonstrate excellent communication, planning and organizational skills extremely dependable

conscientious and detail-oriented

Computer knowledge: JDE, Microsoft Word, Excel, Internet.

Experienced in processing and distribution of payroll, time sheets, recording and maintain

employment verification information.

Employment Experience

2013-2014- School

WSI Customer Service (2007 - 2013)

Gathered and processed documents from sales team to determine inventory for market center.

Calculate prepare and issue payroll invoices, account statements, and financial statements.

Peace on Earth Administrative Coordinator (2002-2007)

Implemented successful research for challenged student activities and development.

Planned, organized, budgeted, and directed team members and volunteers.

Direct the actual distribution or movement of a product or service to the clients.

Determine potential requirements and monitor the preferences of clients.

Interacted with customers to provide information in response to inquiries about product and services

also handle and resolve complaints.

Customer Service Administrative Sales) Case New Holland (1977 - 2002)

Executive level support and project management skills travel planning experience. Confer with

customers by telephone and in person to provide information about products and services keep records

of customer transactions recording details of inquiries complaints comments as well as actions taken.

Resolved customers' service or billing complaints by performing activities such as exchanging

merchandise, refunding money and adjusting bills.

Determined charges for services requested collect deposits or payments arranged for billing.

Completed contract forms prepared change of address records issue service discontinuance orders,

using computers.

Quality Control

Coordinated intercompany shipments for inspection of parts as necessary.

Monitored inventory control utilizing company-developed computer and scheduling system.

Ensured proper paperwork is available to verify correct gauges are used for document quality systems.

Education

Bachelor of Art Degree Major: Business Administration / Paralegal

Carthage College, Kenosha, Wisconsin

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