Ashley Mitchell
Communications Specialist
Baltimore, MD
acd7yp@r.postjobfree.com - 443-***-****
WORK EXPERIENCE
Market Development Manager
BDS Marketing - Baltimore, MD - January 2014 to April 2014
Responsibilities
Marketed Toshiba products to retail partners in Maryland including Best Buy, Staples, Office Depot, etc.
Scheduled and conducted formal training about Toshiba computer products for retail associates and
managers.
Answered customer questions and explained basic computer terminology while closing the sale for Toshiba
products.
Ensured retailers complied with negotiated display space and had correct signage in place for Toshiba
products.
Created daily and weekly reports for the home office that detailed issues, concerns, events, and other
details of store visits.
Accomplishments
The average number of Toshiba laptop units sold per store in the stores that I covered was 6.4% higher than
the average number of units sold per store in uncovered stores.
The average revenue for Toshiba laptops per store in the stores that I covered was 5.3% higher than the
average revenue per store in uncovered stores.
Market Ambassador
Mosaic Sales Solutions, Windows Phone Team - Washington, DC - November 2012 to September 2013
Responsibilities
Engage and excite Retail Sales Professionals (RSPs) and store management creatively with inspirational
product demonstrations and a communication style that explains technology using layman's terms
Make a significant impact on sales and improve the consumer buying experience through effective product
training of store personnel
Maintain a thorough understanding of the products of our client and its competitors
Instill a strong belief in the Microsoft brand and generate in-store buzz through passion and engagement
with Microsoft products
Maintain and protect brand presence of all Microsoft brands and the space they occupy at retail
Complete all required reporting and special assignments in a timely fashion
Accomplishments
-Increased database of regional store staff by 65% during tenure.
Skills Used
Communication, training, wireless technology, and sales
Market Development Representative
BDS - Washington, DC - May 2011 to February 2012
Marketed Dell products to retail partners in Maryland, Washington D.C and Virginia.
Scheduled and conducted formal trainings about Dell computer products for retail associates and
managers.
Represented the Dell brand at events held by retail partners for their customers. Answered customer
questions and explained basic computer terminology.
Ensured retailers complied with negotiated display space and had correct signage in place for Dell products.
Created daily and weekly reports for the home office that detailed issues, concerns, events, and other
details of store visits.
FREELANCE PUBLIC RELATIONS CONSULTANT
self - Baltimore, MD - October 2008 to April 2011
October 2008 - Present
Procured clients using internet advertisements for public relations pieces billed at a flat rate.
ü Created press releases for RasIIa Inc., a New York based entertainment and multimedia company. Also
contributed ideas for marketing plan focused in the Northeast region of the country.
ü Creating media alerts and press releases for AJ Jones. A Baltimore based author and playwright. Other job
duties included editing creative works, advising of media opportunities, and assisting in the set-up of book
release for her first published novel, When Seasons Change.
ASSISTANT MANAGER
Honeycomb Hideout - Owings Mills, MD - September 2007 to October 2008
Contribute to developing new strategies for Honeycomb Hideout regional stores. Communicate with
customers, management, and internal departments to coordinate overall marketing effort in accordance with
corporate sales goals.
ü Assist in managing $500,000 store, drove up target-market product sales through implementation of new
marketing strategy.
ü Assist in hiring, training and managing forward-thinking sales team of 4 sales associates.
ü Responsible for opening store daily on weekdays, setting floor with new merchandise, and planning/
implementing display layouts.
VISUAL SPECIALIST
JC Penney - Owings Mills, MD - January 2006 to January 2007
Responsible for merchandising departments so that the store achieves planned sales. Tracked, projected,
and set floor plans for my area. Maintained communication with management to ensure marketing activities
aligned with business goals. Provided assistance and direction to marketing and sales associates to guide the
creation of marketing mannequins and ensure congruence with objectives.
ü Responsible for visual elements in 5 departments: women's, children, juniors, shoes, and accessories/fine
jewelry.
ü Checked online daily for directions on promotions to ensure our signage was up-to-date and changed
mannequins and became familiar with constructing and organizing fixtures
RECRUITER
Baltimore Research - Baltimore, MD - February 2004 to April 2005
Conducted outbound calls to recruit participants in a wide variety of focus groups. Used database software
(Research Tracker) to create/ develop the calling list for other recruiters based on demographic specifications.
Participated in outreach activities at public functions to increase size of company database. Worked within
a team environment to train and develop new recruiters. Conducted business with honesty and integrity and
created a culture where recruiters felt valued, trusted and understood.
EDUCATION
Master of Business Administration in Marketing
Strayer University
2011 to 2013
Bachelor of Science in Mass Communications
Towson University
May 2008