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Manager Management

Location:
Mississauga, ON, Canada
Posted:
May 20, 2014

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Resume:

ELIZABETH PETRIDES

ADMINISTRATIVE MANAGER / CORPORATE AFFAIRS / MARKETING

PERSONAL PROFILE

AREAS OF EXPERTISE

A dynamic, resourceful and energetic individual with expertise in identifying

strengths/weakness in operations, analyzing operational vital signs, and implementing operational Relationship Management

policies, standards, and procedural changes to optimize productivity, cost-efficiency, and client

Valuing and Leveraging Diversity

service through the efficient allocation of resources. Proven abilities in relationship management, team

building, employee engagement, patient care management, operational planning and continuous Performance Management

process improvement. A respected individual with a proactive and flexible approach to juggling many

Administrative Management

different priorities and the ability to work autonomously and take ownership of all aspects of a task

or project. Financial Management

Health and Safety

CAREER HISTORY

June 2001 - Present

FOUNDER AND PRINCIPAL

Beanies Children’s Centre and Cocobellas Catering, Mississauga, Ontario

Established two business enterprises currently operating in the Mississauga area; Beanies Children’s Centre

(2001) a licensed childcare centre and Cocobellas Catering (2007) a leading catering enterprise.

(Family-owned/-operated enterprises providing high-quality services to a diverse client population.)

February 2007 – September 2010

PRACTICE MANAGER

Chagger Dental/Malton Dental Group - Oakville, Ontario

Managed of the daily operations of a progressive dental practice, including the coordination and supervision

of Dental Assistants and Dental Hygienists, the management of administrativeand clinical materials,

budget/financial materials, and the coordination of all treatment plans, financial arrangements, patient

education, and dental insurance benefit coordination.

PERSONAL SKILLS

July 1999 – February 2007 Initiative

TREATMENT COORDINATOR

Chagger Dental/Malton Dental Group - Oakville, Ontario Integrity

Accountable

January 1995 – July 1999

TREATMENT COORDINATOR

Flexible

Dr. Peter Rival Associates - Toronto, Ontario

Entrepreneur

Work duties

Innovation

Several years experience leading marketing and sales responsibilities and providing pre-

and post-operative education and care for non-surgical cosmetic and rejuvenation procedures

offered through our clinical practice, including Botox and Dermal Fillers.

Managed the identification process for dental practice and vital signs analysis, and provided advice

and expertise to Dentist Proprietor regarding operational and financial issues and policies to

maximize productivity and to control costs through the efficient allocation of financial and

human resources.

Managed all aspects of patient scheduling and flow, the coordination of all treatment plans,

financial arrangements, patient education, and dental insurance benefits for a high-volume,

fast-paced dental practice involving several dentists.

PROFESSIONAL SKILLS

KEY SKILLS AND COMPETENCIES

Strategic Planning

Managerial abilities

Continual Improvement

Superior administration and supervisory skills.

Managing Performance

Significant experience in strategic/operational planning.

Comprehensive knowledge of equality and diversity issues. Developing Others

Excellent grasp of coaching, mentoring, and facilitation techniques.

Superior Negotiation

Sound decision-making skills.

Strong technology background, particularly Microsoft Office derivatives.

Partnering/Networking

Technology Use/Management

ACADEMIC QUALIFICATIONS

First Aid/CPR

Certification – Advanced Aesthetic Stain and Glaze Techniques (July 2009) Fire Marshall

SIRONA - CEREC, Chicago, Illinois

CEREC Training Formulation – Dynamic Team Concept Program (September 2008)

University of Michigan, Ann Arbor, Michigan

Certification – Practice Management and Marketing Concepts (February 2008)

Las Vegas Institute for Advanced Dental Studies, Las Vegas, Nevada

Dental Treatment Co-ordination Program (July 2007)

Noble Biocare, City, state or Province

Graduate Degree – Music and Drama

Guildhall School of Music and Drama, London, UK

CONTACT DETAILS

Certification – Dental Assistant Program

Southport College, Southport, UK

5658 Glen Erin Drive, Suite 41

Mississauga, ON L5M 6C4

Certification – Medical Secretary Program

T 905-***-****

Southport College, Southport, UK

C 647-***-****

E acd7xo@r.postjobfree.com

REFERENCES– Available upon request.



Contact this candidate