ELIZABETH PETRIDES
ADMINISTRATIVE MANAGER / CORPORATE AFFAIRS / MARKETING
PERSONAL PROFILE
AREAS OF EXPERTISE
A dynamic, resourceful and energetic individual with expertise in identifying
strengths/weakness in operations, analyzing operational vital signs, and implementing operational Relationship Management
policies, standards, and procedural changes to optimize productivity, cost-efficiency, and client
Valuing and Leveraging Diversity
service through the efficient allocation of resources. Proven abilities in relationship management, team
building, employee engagement, patient care management, operational planning and continuous Performance Management
process improvement. A respected individual with a proactive and flexible approach to juggling many
Administrative Management
different priorities and the ability to work autonomously and take ownership of all aspects of a task
or project. Financial Management
Health and Safety
CAREER HISTORY
June 2001 - Present
FOUNDER AND PRINCIPAL
Beanies Children’s Centre and Cocobellas Catering, Mississauga, Ontario
Established two business enterprises currently operating in the Mississauga area; Beanies Children’s Centre
(2001) a licensed childcare centre and Cocobellas Catering (2007) a leading catering enterprise.
(Family-owned/-operated enterprises providing high-quality services to a diverse client population.)
February 2007 – September 2010
PRACTICE MANAGER
Chagger Dental/Malton Dental Group - Oakville, Ontario
Managed of the daily operations of a progressive dental practice, including the coordination and supervision
of Dental Assistants and Dental Hygienists, the management of administrativeand clinical materials,
budget/financial materials, and the coordination of all treatment plans, financial arrangements, patient
education, and dental insurance benefit coordination.
PERSONAL SKILLS
July 1999 – February 2007 Initiative
TREATMENT COORDINATOR
Chagger Dental/Malton Dental Group - Oakville, Ontario Integrity
Accountable
January 1995 – July 1999
TREATMENT COORDINATOR
Flexible
Dr. Peter Rival Associates - Toronto, Ontario
Entrepreneur
Work duties
Innovation
Several years experience leading marketing and sales responsibilities and providing pre-
and post-operative education and care for non-surgical cosmetic and rejuvenation procedures
offered through our clinical practice, including Botox and Dermal Fillers.
Managed the identification process for dental practice and vital signs analysis, and provided advice
and expertise to Dentist Proprietor regarding operational and financial issues and policies to
maximize productivity and to control costs through the efficient allocation of financial and
human resources.
Managed all aspects of patient scheduling and flow, the coordination of all treatment plans,
financial arrangements, patient education, and dental insurance benefits for a high-volume,
fast-paced dental practice involving several dentists.
PROFESSIONAL SKILLS
KEY SKILLS AND COMPETENCIES
Strategic Planning
Managerial abilities
Continual Improvement
Superior administration and supervisory skills.
Managing Performance
Significant experience in strategic/operational planning.
Comprehensive knowledge of equality and diversity issues. Developing Others
Excellent grasp of coaching, mentoring, and facilitation techniques.
Superior Negotiation
Sound decision-making skills.
Strong technology background, particularly Microsoft Office derivatives.
Partnering/Networking
Technology Use/Management
ACADEMIC QUALIFICATIONS
First Aid/CPR
Certification – Advanced Aesthetic Stain and Glaze Techniques (July 2009) Fire Marshall
SIRONA - CEREC, Chicago, Illinois
CEREC Training Formulation – Dynamic Team Concept Program (September 2008)
University of Michigan, Ann Arbor, Michigan
Certification – Practice Management and Marketing Concepts (February 2008)
Las Vegas Institute for Advanced Dental Studies, Las Vegas, Nevada
Dental Treatment Co-ordination Program (July 2007)
Noble Biocare, City, state or Province
Graduate Degree – Music and Drama
Guildhall School of Music and Drama, London, UK
CONTACT DETAILS
Certification – Dental Assistant Program
Southport College, Southport, UK
5658 Glen Erin Drive, Suite 41
Mississauga, ON L5M 6C4
Certification – Medical Secretary Program
Southport College, Southport, UK
E acd7xo@r.postjobfree.com
REFERENCES– Available upon request.