Jessica Wooten

Office Manager

**** ***** ***** ** - *********, GA 30558

acd7xa@r.postjobfree.com - 706-***-****

To work for a reputable company, with opportunities to grow and advance my career.

Work Experience

Service Manager

Precision Heating & Cooling

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Gray Court, SC

August 2007 to Present

Scheduled calls for HVAC technicians.Scheduled dates for installation and repairs, as well as

diagnosis and maintenance. Ordered needed parts for installation and repairs. Worked with

technicians on any customer issues as well as any needed materials for daily

operations. Kept supervisor up to date on any customer

issues, customer or office needs, and status of any past due accounts. Inputted invoices and

payments received, kept note of past due accounts, and invoicing home warranty

companies. Daily contact with home warranty companies to address

status of open claims, and receive authorization. Handled the day to day office

needs. Worked with Quick Books, Microsoft Office, Word, and Excel

Administrative Assistant

Guardian Building Products

-

Greer, SC

October 2006 to August 2007

Handled the day to day office

needs for a fencing & decking company.

Prepared daily schedules for Sales Crew and Subcontractors.

Scheduled appointments for customers interested in quotes or installation. Scheduled dates for

installation and repairs, and ordered materials for installation.

Prepared material list, and pay sheets for subcontractors.

Also worked with Sales Crew at Home and

Garden shows. Worked with Lotus and Microsoft Excel.

Office Manager

American Wood Fences & Decks

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Simpsonville, SC

September 2003 to October 2006

Handled the day to day office needs for a

fencing & decking company. Made owner aware of daily

operations and any customer concerns or complaints.

Prepared daily schedules for Sales Crew and Subcontractors.

Scheduled appointments for customers interested in quotes or installation. Scheduled dates for

installation and repairs, and ordered materials for installation.

Prepared material list, and pay sheets for subcontractors.

Also worked with Sales Crew at Home and Garden shows.

Company was bought out by Guardian Building Products in 10/2006, and I transferred with the

company.

Worked with Quick Books, Microsoft Excel, and Publisher

Tracking Agent

Tele Tech

-

Greenville, SC

September 2002 to September 2003

Worked as a Tracking Agent for UPS.

Handled customer concerns, gave needed information to customers regarding package delivery.

Contacted UPS hubs regarding any customer concerns, and requesting assistance for information

on package delivery.

Cashier

Wal-Mart

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Simpsonville, SC

July 2001 to September 2002

Worked as a cashier.

Interacted with customers, reported any customer concerns or complaints.

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