Jessica Wooten
Office Manager
**** ***** ***** ** - *********, GA 30558
*************@*****.*** - 706-***-****
To work for a reputable company, with opportunities to grow and advance my career.
Work Experience
Service Manager
Precision Heating & Cooling
-
Gray Court, SC
August 2007 to Present
Scheduled calls for HVAC technicians.Scheduled dates for installation and repairs, as well as
diagnosis and maintenance. Ordered needed parts for installation and repairs. Worked with
technicians on any customer issues as well as any needed materials for daily
operations. Kept supervisor up to date on any customer
issues, customer or office needs, and status of any past due accounts. Inputted invoices and
payments received, kept note of past due accounts, and invoicing home warranty
companies. Daily contact with home warranty companies to address
status of open claims, and receive authorization. Handled the day to day office
needs. Worked with Quick Books, Microsoft Office, Word, and Excel
Administrative Assistant
Guardian Building Products
-
Greer, SC
October 2006 to August 2007
Handled the day to day office
needs for a fencing & decking company.
Prepared daily schedules for Sales Crew and Subcontractors.
Scheduled appointments for customers interested in quotes or installation. Scheduled dates for
installation and repairs, and ordered materials for installation.
Prepared material list, and pay sheets for subcontractors.
Also worked with Sales Crew at Home and
Garden shows. Worked with Lotus and Microsoft Excel.
Office Manager
American Wood Fences & Decks
-
Simpsonville, SC
September 2003 to October 2006
Handled the day to day office needs for a
fencing & decking company. Made owner aware of daily
operations and any customer concerns or complaints.
Prepared daily schedules for Sales Crew and Subcontractors.
Scheduled appointments for customers interested in quotes or installation. Scheduled dates for
installation and repairs, and ordered materials for installation.
Prepared material list, and pay sheets for subcontractors.
Also worked with Sales Crew at Home and Garden shows.
Company was bought out by Guardian Building Products in 10/2006, and I transferred with the
company.
Worked with Quick Books, Microsoft Excel, and Publisher
Tracking Agent
Tele Tech
-
Greenville, SC
September 2002 to September 2003
Worked as a Tracking Agent for UPS.
Handled customer concerns, gave needed information to customers regarding package delivery.
Contacted UPS hubs regarding any customer concerns, and requesting assistance for information
on package delivery.
Cashier
Wal-Mart
-
Simpsonville, SC
July 2001 to September 2002
Worked as a cashier.
Interacted with customers, reported any customer concerns or complaints.