Madhavi Khapekar, eMBA, PMP, ITIL

Project Manager

732-***-****

Recruiters snapshot:

• ITIL and PMP Certified Project Manager with extensive experience managing various IT projects including e-

commerce, reengineering websites initiatives.

• Proficient in working with onsite/offshore development teams.

• Project worked on are: Dow Jones, Chase, Related, IIE, Sudler & Hennessy and Mercedes Benz.

Summary:

• Multi-faceted, solution oriented IT Professional with a demonstrated track record of success in delivering critical

projects, reengineering processes, solving problems and supporting operations in various domains.

• Seasoned Project Manager with experience in e-commerce, reengineering websites including the following:

www.mbusa.com (Mercedes Benz) www.Related.com (Related), http://online.wsj.com (Wall Street Journal) and in Mobile

Apps such as Wall Street Journal for iOS and Android.

• Highly experienced in working with on site and off shore teams.

• Team player who thrives in establishing and maintaining solid working relationships with all stakeholders.

• Exceptional interpersonal and communication skills, customer and cost focused, resourceful and effective in high

stress environments.

• Experienced in defining scope of projects based on the requirements gathered including Documentation of

constraints, assumptions, business impacts, Project risks & scope exclusions with deep understanding of Software

Development Life Cycle (SDLC).

• Developed effective working relationships with client teams to understand requirements, develop tactical and strategic

plans to implement technology solutions, and effectively manage client expectations.

• Proficient in developing, tracking and executing Project Plans.

• LinkedIn Profile Link: https://www.linkedin.com/pub/madhavi-khapekar/19/701/20a

Technical Skills:

Front-End Tools: MS Office (MS Word, MS PowerPoint, MS Access, Outlook Express) MS Visio, MS

Query, MS Project 2000 Programming, Quality Center, JIRA.

Languages: C++, SQL, UML, HTML, CSS, Java Script, Node.JS.

Data Bases: Microsoft Access, MS-SQL Server, Oracle.

Implementation Methodology: Waterfall, RUP, Agile, SCRUM.

Business Skills: Business Definition Requirements, Business Process Analysis & Research Use Case

Modeling & Analysis.

Professional Experience:

Employer – Chenoa Information Services Inc. April 2012 – September 2012

Employer – Dow Jones / Wall Street Journal September 2012 - Current

Client – Dow Jones / Wall Street Journal (http://online.wsj.com), New Jersey April 2012 - Current

Project Manager

• Managed many different programs - Mobile Apps, Market Data, Portfolio, Newsletters, International editions of Wall

Street Journal (Europe, Germany, Asia, Turkey, Japan, India, Indonesia and Korea), Barron’s and Main site

Enhancements. (http://online.wsj.com, http://online.barrons.com, https://portfolio.wsj.com, etc.),

• Served both Project Manager and Scrum Master Roles.

• Provided inputs in terms of Product Management.

• Analyzed road blocks in the process and redefined new processes.

• Provided regular status reporting on projects, about budget consumption, schedule/milestone delivery and resource

utilization.

• Estimated the Level of Efforts and tracked the progress of the project.

• Created and owned Project Schedule and Project Health Report in PPM.

• Facilitated meetings with Business users for sign off, Go-No Go decisions and presented status.

• Coordinated Development, testing and UAT efforts though different teams onsite and offshore.

• Facilitated Daily Standup calls, Sprint planning meetings, Sprint Review and Sprint Retrospective, defect triage calls

for system integration testing and User Acceptance Testing.

• Managed the patch releases for production issues / incidences.

• Tracked tasks and defects in current and upcoming sprints using JIRA Scrum board.

• Used JQL to query JIRA in order to create reports based on specific filter criteria.

• Worked with different onsite vendors (Infosys and Cognizant) for different projects and functions.

Environment: HTML, CSS, Java Script, Java, Node.JS, MS Visio, JIRA, MS Word, MS Excel, MS PowerPoint, JQL,

PPM, SCRUM.

Employer – 3i InfoTech July 2007 – Dec 11

Client – Chase, New Jersey (https://www.chase.com) Feb 11 – Dec 11

Project Manager

• Estimated the timeline based on derived work packages and tracked the progress of development.

• Created and owned Project Schedule, Communication Plan and Project Health Report.

• Participated in field level requirement calls in order to understand the flow of data.

• Facilitated meetings with Business users for sign off, Go-No Go decisions and presented status.

• Coordinated Development efforts though different teams onsite and offshore.

• Created and managed project schedule through different entities right from (Loan Originations through agencies).

• Facilitated defect triage calls for system integration testing and User Acceptance Testing.

• Facilitated End to end testing efforts from Loan Origination through agencies.

• Led change control estimation activities and weekly change management review meeting, providing status updates

and details on estimates and timelines.

• Led the efforts to fix data quality issues in releases after MISMO Phase 1 was deployed to production.

• Coordinated the patch releases and work-arounds for other Data Quality issues.

• Involved in Project sizing and budget tracking.

• Tracked the watch items, risks and issues in a cross functional teams and escalated as required.

• Worked with offshore Quality Assurance team of Chase in Hyderabad office.

• Dealt with offshore vendors - for defect triaging in loan originations perspective and development teams for proper

communication of requirements.

• Worked with different onsite vendors at Chase associated with Loan Originations and EMITS.

Environment: Java, J2EE, XML, Toad, MS Visio, MS SharePoint, MS Project, Windows 2000, MS Word, MS Excel, MS

PowerPoint.

Client – Related (https://www.related.com), New York Aug 10 – Feb 11

Sr. Project Manager

• Estimated and scoped 8 different tracks. Facilitated the portfolio of 1 million.

• Created Statements of Work, Change Request Documents and tracked Budget to Actual.

• Summarized the scope of multiple projects, decomposed in detailed Work Breakdown Structure and outlined in

project plan.

• Estimated the timeline and tracked the progress of development versus Project Plan.

• Created Resource Management Plans with the projections for every quarter.

• Presented detailed project reports in the Weekly Meetings with stakeholders including CIOs of the company.

• Managed and tracked budget to actual cost of different tracks in Excel.

• Developed Use Cases, Functional Requirement Document, Activity Diagrams, Sequence diagram, Use Case

diagrams and PowerPoint Presentations.

• Assigned Quality Assurance team members to develop test cases, browser requirements, etc.

• Organized and conducted UAT from planning UAT through conducting the training of the application for users.

Environment: HTML, ASP.net, XML, Web Services, SQL Server, MS Visio, MS SharePoint, MS Project, Windows 2000,

MS Word, MS Excel, MS PowerPoint, SnagIt 8.

Client – Institute of International Education, New York ( http://www.iie.org) Jul 08 – Jul 10

Project Manager / Lead Business Analyst

Client Orientation / Project Assessment

• Established the IT-PMO standards for procedures, templates and documentation.

• Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings, in

collaboration with all stakeholders.

• Conducted business analysis, project assessment and feasibility determination.

Team Leadership / Resource Allocation / Scheduling

• Led multidisciplinary team of up to 14 developers, designers, testers working on multiple projects simultaneously.

• Project Manager working with onsite and off shore developers, designers and quality analysts. In 6 weeks, directed

efforts in a prioritized manner to ensure this and a series of other projects met milestones.

• Coordinated work of employees and outside contractors to meet deadlines, budgets, and client demand. Provided

situational leadership to motivate individuals.

Project Kickoff / Implementation Training

• Met with all developers and project stakeholders to lead a kickoff meeting.

• Defined and introduced the project, team members' roles, and key deliverables.

• Mapped out timelines, milestones, communication processes, question and answer sessions.

• Generated excitement and buy-in to secure commitment to project objectives, and shared a group vision to start the

team on a motivated track.

• Interacted with the clients for any changes needed to the software and help them debug their systems.

• Maintained Project Plan Using MS Project

• Gathered the requirements for Business Intelligence / Business Object Reports.

Quality Assurance / Project Review

• Worked with internal and external clients, content producers and stakeholders to conduct interim project reviews and

final project tweaks prior to launch.

• Obtained multi-level signoff on projects and contests prior to approval.

• Helped the offshore QA team with appropriate Business Intelligence Requirements while performing Quality

Assurance efforts.

Launch / Post-Launch Review

• Timed successful launches of applications to allow for system administrator support, developer resources, and

training.

• Held post-launch review meetings to revisit project strengths and liabilities, and to build out better processes for future

projects.

• Documented Lessons Learned of the Project

• Coordinated and conducted training efforts for the users in New York, Washington D.C. and other regional offices

• Conducted international trainings for users in Budapest, Hungary and New Delhi, India.

Environment: RUP, HTML, ASP.net, XML, Web Services, SQL Server, MS Visio, MS SharePoint, MS Project Windows

2000, Adobe Illustrator, MS Word, MS Excel, MS PowerPoint, MS Project, Business Intelligence / Business Objects

Client – Sudler & Hennessy, New York (http://www.sudler.com/global_ee/) Aug 07 – Jun 08

Lead Business Analyst

• Modeled current business environment and produced cost effective redevelopment options for the system to capture

property project details. Involved in research about CFR Part 11 including Audit Trail.

• Created and maintained all related procedural documentation.

• Responsible for maintaining a requirements traceability matrix across all deliverables of the project.

• Developed Wireframes using MS Visio and in Adobe Illustrator.

• Performed GAP Analysis for new functionality requirements and prioritized them based on the business needs.

• Prepared Business Required Document (BRD) supporting document containing essential business elements, detailed

definition and description of the relationship between the actors.

• Maintained the right versions of all the artifacts on MS-SharePoint.

• Responsible for coordination between Database Administrator, Internet Application Expert, User Interface Experts,

developers and QA Team.

• Reviewed completed application enhancements and QA test results to ensure that they meet business requirements.

• Assisted QA team in designing and developing strategic Test Plans, Test Cases, and Test scenarios, Test Reports, for

both manual and automated tests.

• Conducted Business Acceptance Testing and training for the users of the application.

• Prepared User’s Reference Guide for the purpose of Training the users.

Environment: RUP, HTML, ASP.net, XML, Web Services, SQL Server, MS Visio, MS SharePoint, Windows 2000, Adobe

Illustrator, MS Word, MS Excel, MS PowerPoint, MS Project, Business Intelligence / Business Objects.

Employer – McSen Technology Inc. Jan 07– Jun 07

Client – Mercedes Benz Montvale, NJ (http://www.mbusa.com) Jan 07 – Jul 07

Lead Business Analyst

• Facilitated meetings (JAD Sessions) and interviews with stakeholders to gather the Business Requirements and

determine how the website should look and function.

• Conducted research and analysis to identify the business problem.

• Extensive experience in interacting and coordinating with different senior management groups.

• Prepared Business Required Document (BRD) supporting document containing essential business elements, detailed

definition and description of the relationship between the actors.

• Responsible for maintaining a requirements traceability matrix across all deliverables of the project.

• Responsible for coordinating with Front End team and User Interface experts to resolve the problems related to Rich

Text Interface.

• Generated weekly status reports and Adhoc reports to monitor the progress and identify critical points to reallocate

resources.

• Expertise in designing and developing strategic Test Plans, Test Cases, Test scenarios, Test Reports, for both manual

and automated tests.

Environment: RUP, Java, JSP, Flash, Vignette (Content Management Tool), Oracle, HTML, MS Visio, and Windows

2000, Rational Suite (Rational Rose, Rational Requisite Pro, Rational Clear Quest, Rational Clear Case), MS Office (MS

Word, MS Excel and MS PowerPoint)

Employer – Kaizen Technologies Inc. Oct 05 – Dec 06

IT Business Analyst

• Responsible for co-coordinating business meetings and generating monthly status reports etc.

• Used outstanding organizational skills including ability to multitask, prioritize, and manage complex issues.

• Skilled in analyzing and translating business objectives into prioritized functional requirements and recommending

feasible solutions to business problems.

• Responsible for mapping of the data to scanned forms from the database using Corel Live Designer to make the data

available in printable format.

Environment: MS Word, MS Excel, MS Visio, MS Outlook, MS Project, MS Access, Adobe Live Designer, Corel Draw.

Education:

• Executive MBA in IT Management by Indira Gandhi National Open University, New Delhi, India

• Executive Certificate in Global Information Technology Management by U21Global Graduate School, Singapore

• Post Graduate Diploma in Software Programming from Mumbai, India

• Bachelor of Science degree offered by Mumbai University, India

Certifications:

Project Management Professional from PMBOK (Valid from 2008 through 2014)

OMG Certified UML Professional

IBM Certified Specialist for Rational Requirements Management with Use Cases:

This certification includes following examinations - Requirements Management with Use cases (Part 1), Requirements

Management with Use cases (Part 2), Rational Requisite Pro, Rational Unified Process.

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