Customer Service Administrative Assistant
Resume:
Yori M. Myers
Oconto, WI *****
****.*****@******.****.***
QUALIFICATIONS
• Proficient in MS Office: Word, Excel, PowerPoint, and Access
• Excellent telephone skills
• Strong organizational and time management skills
• Use efficient techniques and appropriate resources in a business environment
• Integrate appropriate software to produce effective business documents
• Research, analyze, and present information
• Contribute to team process using leadership principles
EDUCATION
Northeast Wisconsin Technical College Marinette, Wisconsin
• Technical Diploma: Office Professional May 2013
• Associate Degree: Administrative Professional May 2014
EXPERIENCE
Administrative Assistant Intern February 2014-Prestent
Eagle Resale Shop Green Bay Wisconsin
• Demonstrate professionalism in a business environment
• Provide customer service
• Marketing and Promotion using MS Publisher and MS Word
• Directed office communications and correspondence by way of, email and paper
message.
Customer Service Representative June 2013-November 2013
APAC Customer Service Green Bay Wisconsin
• Demonstrate professionalism in a business environment
• Provided customer service via phone
• Worked independently
Office Assistant Intern February 2013-May 2013
Tri-City Area United Way Marinette, Wisconsin
• Demonstrate professionalism in a business environment
• Directed office communications and correspondence by way of telephone, email and
paper message.
• Volunteer Income Tax Assistance (VITA)
o Assisted in appointments
o Scheduling
o Upkeep of VITA records
• Data Entry using MS Excel
• Marketing and Promotion using MS Publisher and MS Word
Library Assistant June 2012-January 2013
North East Wisconsin Technical College Marinette, Wisconsin
• Demonstrate professionalism in a business environment
• Filed books using the Library of Congress (LC) Classification System
• Communicate business messages effectively
• Select appropriate technology to perform office tasks and manage information
• Prioritize and manage workflow
• Integrate appropriate software to produce effective business documents
PROFESSIONAL ORGANIZATIONS
• Business Professionals of America 2012, 2013
o 2012 Presentation Management Team – Nationals Third Place
o 2013 Administrative Support - State Team First Place
• North East Wisconsin Technical College Student Senate 2013
BPA/Office Professional Program Representative
VOLUNTEER
• Plymouth Head Start
o 2009/2010 school year
• Area 1 Special Olympics (Menominee/Delta County)
o Volunteer Coach 2003-2005
Volunteer of the year 2003
• Marinette Special Olympics
o Volunteer Coach 1995-2001
Volunteer family of the year 1997
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