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Sales Customer Service

Location:
Cicero, IL
Posted:
May 20, 2014

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Resume:

Mr Reginald M Mccann

acd7vd@r.postjobfree.com

240-***-**** (Daytime)

301-***-**** (Evening)

202-***-**** (Mobile)

Dear Employer,

I'm a energetic self motivated Sales Professional, I have a comprehensive background in sales &

services totaling 15 years. I've consistently met & exceeded sales goals required by previous

Employers which allowed me to Achieve many Sales Rewards and honors. I have attained a

license for Life & Health and P&C in MD,DC and VA. I've completed The Foundation of Sale &

Services held in Maryland & DC and also Throughout my Sales career I've demonstrated a

remarkable ability to establish and build rapport with various Prospectors such as Business

Owners, Developers and Property Managers in & outside of the community. These relationships

has help me to increase goals for Sales & Retention.

• Personal Details

Address:

Address:

Date

Date of Birth:

1613 Pacific Avenue

12thMay 1975

Capitol Heights Md

20743

• Skills

• Admin & Clerical Jobs - Admin, Clerical, Clerk, Data Entry

Admin

• Sales & Marketing - Consumer Marketing, Direct Marketing, Inside Sales, Manager,

Sales

Marketing, Marketing Communications, Marketing Manager, Outside Sales, Product

Marketing, Sales, Sales Analyst, Sales Consultant, Sales Coordinator, Sales Manager, Sales

Rep, Telemarketing

• Banking & Finance - Bank Teller, Banking, Finance, Loan Processor

Banking

• Customer Service - Customer Service Clerical, Customer Service Manager, Customer

Customer

Service Rep, Customer Service Sales, Entry Level Customer Service

• Human Resources - Employee Relations, Entry Level HR, HR Administration, HR Benefits,

Human

Training & Development

• Information Technology - Entry Level Technology, Internet, IT Operations, Network,

Information

Quality Assurance

• Retail - Assistant Store Manager, Loss Prevention, Retail Sales Associate, Retail Sales

Retail

Manager, Retail Store Manager

• General Insurance - Account Executive, Account Handler, Claims Broker, Claims Handler,

General

Insurance Clerk, Insurance Manager, Loss Adjuster, Risk Assessor, Sales Inspector, Surveyor,

Team Leader

• Work Experience

Sales

Sales

East Coast Production in Maryland

January 1996 to September 1996

Generated and maintain sales for various telemarketer vendors through Phone and direct

contacts. Handle large volumes of calls for billing and tech support.

Sales

Sales

Chevy Chase Bank in Maryland

January 1996 to February 1998

Acquired customers with a variety of credit card products and services,such as frequent flyer

miles and purchase rewards. Help customer by providing advice for debt consolidation card

transfers and interest rate reduction.

Sales Broker

Sales

City Federal Funding Mortgage Corp in Maryland

January 1997 to January 1998

Assist in Managing Home equity accounts,loans,re financing and lines of credits. Help

generate new loan sales and provided customers with excellent billing and customer

service.Consistently Met/Exceeded sales goals.Recognized for top loan processor

Sales

Sales Account Executive

Comcast in Maryland

March 1998 to April 2005

Handle a variety of calls pertaining to Sales,Billing and Tech support. Generated a new client

base for vendors like hbo and starz.Managed customers account and facilitated the correct

procedures for cable and internet connection.Supervised and trained new employees for

customer service and sales support.

Consumer

Consumer Service Executive

Comcast in Washington dc

April 2005 to May 2010

Organized and Establish sales support from various managers and property developers in the

area. Help facilitate Operational procedures resolve clients complaints and assist with billing

and customer service issues. Generated sales and upgrade from door to door contact flyers

and call backs. Installed cable and high speed internet service also assist with technical

problems concerning cable.

Sales

Sales Agent

State Farm/ Ashley Jones in 12057-B Tech RD Silver Spring, MD 20904

June 2010 to March 2012

License Property & Casualty Agent/Consultant, Bank Certified. Responsibilies include making

contact prospective clients, Acquiring new sales, resolving service issues & opening and

closing office.

Sales

Sales agent

State Farm / Max James in 1713 7TH ST NW Washington DC 20001 (Present employment)

License Property & Casualty Agent, Bank Certified. Responsibilities include making contact

with prospectives clients, Acquiring new sales, Organized and Establish sales support from

various managers and property developers in the area. Help facilitate Operational procedures

resolve clients complaints and assist with billing and customer service issues.

• Education History

Lenox

Lenox Vocational School in Washington dc

January 1991 to January 1993

UDC

UDC in Washington dc

September 1997 to March 1998

T.C.I

T.C.I in Maryland

April 1998 to December 1998

National

National Cable Television Institute in Washington dc

January 2001 to June 2001

Maryland

Maryland Insurance Administration in Maryland

May 2010 to May 2011

District of Columbia Department of Insurance Securities and Banking in Washington D.C

District

May 2010 to May 2010

• Qualifications

Qualification Grade Achieved

Education Diploma

education General Studies

Service Sales

Cable installation certificate

education P&C/Banking & securities License

Education P&C/Banking & securities License



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