Customer Service Insurance
Resume:
TAJUANIA S. NEWELL
Northport, Alabama 35473
acd7l7@r.postjobfree.com
OBJECTIVE
To obtain a challenging position in an office that allows me to utilize my medical office experience
and assist in efficient productive company operations.
QUALIFICATIONS SUMMARY
Strong ability to multi task
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Detail oriented, organized and disciplined
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Hardworking, motivated, energetic, dedicated and professional
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Proficient in Microsoft Word, PowerPoint, Excel, and Access
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Possess strong work ethic
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Team player, self motivator, and self starter
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Outstanding ability to communicate well with others
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Eager to learn with the ability to learn quickly
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Able to complete complex assignments within a deadline
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Extensive medical coding experience
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Proficient in medical billing such as Medicaid, Medicare, BCBS
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Medical software knowledge: Greenway prime suite, Electronic Healthcare System, Quality
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Connect, Meditech and Chartmaxx
EXPERIENCE
Inteva Products, Line operator
August 2013 Present
Assemble cockpits for Mercedes Benz in 85 seconds
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Verify the correct parts
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Scan correct parts
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Five Points Staffing/Dixie Pulp & Paper, Shipping Coordinator
December 2012 March 2013
Prepared all outgoing paperwork for loading of trucks
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Answered all incoming phone calls
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Scheduled all incoming and outgoing loads
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Filing
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Assisted other employees with their daily activities
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West Alabama Family Practice & Sports Medicine, Scheduler
April 2011 December 2012
Schedule patient appointments
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Answer and take patient phone calls
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Take messages for patients to send to the nurses
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Assist at check in and check out when needed
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Make outside referrals when needed
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Bear Creek Family Practice, Billing Specialist
November 2010 April 2011
Insurance Billing
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Payment posting
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Run Errands
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Oversee office functions
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Answer phones
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Schedule appointments
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Accounts Receivable
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Assist with front desk duties
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Check patients in
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Verify patient insurance eligibility
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CPT coding
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ICD 9 CM coding
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Electronically and manually file HCFA 1500 claim forms
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Work insurance rejections
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Certegy Payment Recovery Services/FIS, Collector II
October 2010 June 2011
Collection calls for returned checks, overdrawn bank accounts and RAI accounts
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Data Entry
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Answer phones
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Accounts Receivable
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Customer service
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Ameronc, Inc., Billing Specialist
July 2008 March 2010
CPT coding
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ICD 9 CM coding
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Electronically and manually file HCFA 1500 claim forms
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Data entry
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Interacted with insurance companies regarding denied medical claims
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Processed overpayments and refunds
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Verified patient health insurance benefits
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Assisted patients with finding coinsurance assistance
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Worked insurance rejection reports
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Followed up on outstanding insurance claims
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Worked internal audit trail reports
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Answered phones
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EDUCATION
Associates Degree, Office Administration/Medical Records,
Shelton State Community College, Tuscaloosa, Alabama
May 2005
COMPUTER SKILLS
MS Excel, Word, PowerPoint, Access
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Quality Connect
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Greenway
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Gateway EDI
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Electronic Healthcare System
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McKesson Clearinghouse
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Meditech
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Chartmaxx
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55 WPM
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REFERENCES
Yashika Smith, Elementary Teacher, 601-***-****
Beverly Paster, Licensed Practical Nurse, 205-***-****
Donna Barnes, Banking /Customer Service, 205-***-****
Contact this candidate