Customer Service Quality

[Phone number]•[E-mail address]

[Your Name]

**** * ******* ******* *** K7, DeKalb, IL, 60115•815-***-****•**********@*******.***

Marquita Chatman

Objective

My goal is to obtain a position within your company so that I may utilize the skills I already have as well as

develop skills that will allow me to further benefit your company.

Skills

Outstanding interpersonal skills Strong verbal communication

Extremely organized Attention to detail

Quick learner Issue resolution

Experience

March 2012- Feb. 2014

NIU Financial Aid Office Dekalb, IL

Peer Advisor

Provide quality customer service for both students and parents

Be able to multi-task when using different systems and assisting students and parents

May 2013-Current Hyvee Chinese Express Dekalb,

IL

Chinese Express Server

Provide exemplary service for all customers

Prep and serve food

Clean all food stations and dishes

Jan. 2012- Feb. 2012

NIU University Bookstore Dekalb, IL

Clerk/Cashier

Provide quality customer service for all shoppers

Make merchandise presentable and neat

Education

Aug. 2011- current

Northern Illinois University Dekalb, IL

Bachelors of Arts (expected Graduation date: May 2014)

Major: Psychology & Minor: Family & Child Studies

References

References are available on request.

Contact this candidate