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Customer Service Sales

Location:
United States
Posted:
May 20, 2014

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Resume:

Gurdip Aujla

Phone: 530-***-**** ■ E-mail: acd72a@r.postjobfree.com

HUMAN RESOURCES PROFESSIONAL:

Senior Recruiter

Washington Mutual Bank/Chase Bank ( contract position)

Full cycle recruitment for Retail Banking centers in Northern California.

recruited for Customer Service Reps, Personal Bankers,Sales,asst Managers and Managers.

prepared new hire paperwork payroll and conducted new hire orientation.

Senior Recruiter

INDYMAC BANK/Financial Freedom Reverse Mortgage Bank

• Executed full cycle recruitment activities for the opening of five new regions located in Irvine,

Boston, Chicago, West Palm Beach and S.F. Bay Area.

• Created successful recruitment strategies to generate talented candidate pools for various business

units and contributors, ranging from Mortgage Professionals, Sales Executives, IT to Regional Vice

Presidents.

• Prepared job announcements by examining and reviewing position description, duties and

requirements.

• Applied qualification standards for administrative and professional positions to pre-screen

candidates.

• Rated applications to positions based on written qualification standards to ensure that minimum

qualifications are met.

• Contacted applicants for any clarifications necessary based on application and conduct telephone

interviews. Answer questions from applicants regarding application status. Prepare written

communication to selected candidates as well as non-selected candidates.

• Scheduled second-interviews for candidates with hiring managers. Communicate with hiring

managers regarding procedures, recruitment, promotions and other various personnel-related

questions.

• Composed written offers of employment, ensuring all pertinent information such as reporting date

and salary are included. Prepare new-hire paperwork and code personnel actions into payroll system in

a timely manner.

• Conducted new employee orientations.

• Coded personnel actions into automated system for a variety of actions after reviewing supporting

written documentation.

BANK OF AMERICA

Staffing Manager

• Responsible for prescreening job candidates, phone interviews, first interviews, background

checks and scheduled second interviews for candidates with hiring managers.

• Conducted on-site recruiting on college campuses and with local government agencies.

• Responsible for hiring for 65 banking centers in the Northern California district.

• Worked closely with banking center managers to conduct training sessions on interview

skills, EEO requirements, and performance evaluations.

• Assisted managers in handling employee relations issues, Worker’s Compensation claims,

LOA, 30, 60, 90 day employee retention program.

• Prepared new hire paperwork for payroll department and conducted new hire orientation

sessions.

• Supervised 2 staffing coordinators

BANK OF AMERICA

Supervisor

• Supervised 12 employees.

• Handled performance reviews, attendance, vacation, promotions and terminations.

• Conducted new hire interviews.

• Handled customer complaints.

• Participated in the Employee Opinion Feedback Meetings.

BANK OF AMERICA

Personal Banker/Teller

• Opened new accounts for customers (Checking, Savings, IRA) and took loan applications.

• Handled customer transactions.



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