Customer Service Human Resources

Damian Rangel Lepe

*** * **. ******, ** *****

509-***-**** *********@******.***.***

OBJECTIVE

• To obtain more experience and knowledge to further enhance my career experience.

QUALIFICATION SUMMARY

Information Systems and MS Office

Excellent Oral/Written Communication skills

Various Human Resources/ Management level Courses completed

EDUCATION September 2009 – Current

Eastern Washington University Cheney, WA Graduation June 2014

BA in progress Human Resource Management

BA in progress General Management, Minor in Spanish

-Overall GPA 3.4 and working an average of 25 hours throughout college

WORK EXPERIENCE

Pizza Hut

Management February 2010 – Current

• Coordinated and conducted interviews.

• Certified to train new employees.

• Worked as a Cook, Delivery Driver, and Cashier.

• Helped solve customer and employee issues.

• HR internship in process

Princess Grocery

Laborer May 2008- October 2008

• Customer service daily.

• Translator on occasions.

• Inventory and freight counts on received dates.

Crispin Orchards

Laborer/Manager April 2005 - August 2008

• Supervised employees during work hours.

• Helped to look for and recruit new employees.

• Trained new employees on their job functions.

• Made sure of state and federal law compliance.

• Tracked employee work hours on a excel sheets.

• Helped employees look for jobs elsewhere during slow times.

• Thinning, pruning, picking, tractor driving, irrigation, and other related tasks common to orchards.

LANGUAGES

Fluent in English and Spanish, both written and oral

REFERENCES

Angela Davison, Work phone 509-***-**** Mobile phone 509-***-**** – (General Management)

David Terpstra, Work phone 509-***-**** – (EWU Professor)

Crispin Ramirez, Work phone 509-***-**** – (Owner of Orchards)

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