System/Network administrator
Resume:
CURRICULUM VITAE
PERSONAL DETAILS
NAME : Tomas Kimani Ndegwa
DATE OF BIRTH : 10th Sep 1981.
CURRENT ADDRESS : P.O Box 103750 - 00101 Nairobi
TELEPHONE CONTACT : 072*******/072*******
E-MAIL : acd6q8@r.postjobfree.com, acd6q8@r.postjobfree.com
NATIONALITY : Kenyan
RELIGION : Christian
MARITAL STATUS : Single
PROFESSIONAL EXPERIENCE
May 2012 - to April 2014 Lead IT Specialist - PAE Government Services Inc
(South Sudan, Uganda)
Responsibilities
o Perform routine administration and management of servers within
LAN/WAN infrastructure.
o Review and make recommendations on procurement of computer, network
hardware, peripheral equipment and software
o Involved in building, installing, configuring and maintaining VMware
infrastructure running on ESXi servers for the S.Sudan Sudan People's
Liberation Army (SPLA) data center.
o Provide advanced troubleshooting and problem resolution of the entire
Virtualization Infrastructure.
o Design and Implement tools that pro-actively monitor the servers and
the network infrastructure including but not limited to TACACS RADIUS,
Cacti, MRTG, smokeping, Rancid, Netdot, Nagios.
o Create IT training modules and POI (Program of Instruction) for
S.Sudan Sudan People's Liberation Army (SPLA) as per Department of
State standard.
o Carry out performance assessments during training to assess trainee
skill level and adjust curriculum to achieve attainable goals for
desired end state of training as per DOS standard.
o Train users on LAN operations and provide technical resource support
o Manages telecommunications assets with respect to deployment, usage
and redeployment.
o Keeps abreast of developments in the field and determines the need for
testing and evaluating new products and technologies while providing
leadership on introducing technological changes.
o Develops, document and implement system standards and procedures while
monitoring them to ensure user adherence.
o Coordinate the installation of software patches and upgrades
o Develops and recommends strategies to address specific
telecommunications, connectivity and related training needs.
o Maintain network performance by undertaking network monitoring,
analysis, performance tuning and troubleshooting.
o Install and oversee local area network (LAN) maintenance and
installation for the various program offices within host country.
o Standardized network management and monitoring tools across the sites
to provide real-time alerting leading to greater uptime and increased
security.
June 2011 - to April 2012 Assistant I.T Manager - Kenya Orient Insurance Co
Ltd
Responsibilities
o Develop and monitor appropriate security procedures to safeguard
system from physical harm and viruses, unauthorized users and damage
to data.
o Develop and manage an efficient I.T department, consistent and
appropriate with the vision and strategic objectives of the company.
o Implement IT strategic plan in support of the company's corporate &
business plans.
o Analyze data flow and technical requirements to define a network
strategy and the equipment required to meet projected data traffic.
o Formulate and implement company's ICT policies including disaster
recovery.
o Negotiate SLA's with vendors and monitor IT systems performance to
assurance service standards is consistently met.
o Supervise network technical support team to ensure the highest level
of efficiency and effectiveness and organize software training
programs.
o Streamline operations to ensure timely delivery of IT support services
in line with the business objectives of the organization.
o Coordinating and scheduling technical training for Information
Communication Technology staff and routine system training for the
users.
o Maximise staff performance through objective setting, appraisal review
and feedback.
o Manages computing infrastructure projects involving feasibility
studies, systems analysis, design, development, implementation and
operation of new systems.
o Develops effective recommendations on computing infrastructure design
and deployment to meet business requirements, and implements projects
in a timely and efficient manner.
February 2011 - to May 2011 Lead Network & Systems Integrator - SimbaNET
Com (K) Ltd - Member of The Wananchi Group
Responsibilities
o Provide network architectures for new technologies and integration
into existing network and perform network dimensioning for backhaul
implementation of IP/MPLS POP's
o Provide site requirements specifications, play a lead role in
performing network optimization and perform quality tests on the
network
o Constant review of existing network practices, including standardizing
configurations and implementation strategy for border, core, and
provider edge routers
o Managing of network faults and 2nd level escalations
o Install all new hardware, systems, and software for networks
infrastructure.
o Support administration of servers and server clusters.
o Analyze traffic utilization data and/or forecast data to develop
hardware and/or software requirements for equipment provisioning,
service restoration, network evolution or new enhanced customer
services.
o Working with cross-functional teams (internal and external) to ensure
the timely, successful completion of assigned projects
o Monitoring and control of the utilization of IP Network capacity
o Integration and control of the installation of Data networks in the
East Africa Region and provide procedures for acceptance of tasks
performed.
o Providing feedback required to design the optimization of the IP
network and review change control.
o Interfacing with internal department on projects and interconnection
design related issues.
o Interact with customers to resolve the escalated issues; communicates
with customers and maintaining confidentiality.
o Provide responses to customers and other Departments in a timely
manner.
o Work closely with Technical Operation Unit to deliver the best in
breed infrastructure solutions that satisfy our customer requirements
o Assisting Service delivery team on project Execution and
Troubleshooting
July 2008 - November 2010 IT Manager - Directline Assurance Co Ltd
Responsibilities:
o Manages information technology infrastructure, architecture, systems,
networks, software and resources across multiple platforms for all the
eight branches countrywide.
o Administer Microsoft Windows Servers (Active Directory), Microsoft
Workstations, and network security devices for over 200 users.
o Performed hands-on administration, monitoring, and troubleshooting of
Local Area network (LAN) and Wide area Network (WAN), resulting in
optimum performance and minimum downtime.
o Perform regular security assessments and reviews of ICT processes,
information systems and underlying infrastructure to ensure that all
ICT security requirements and associated controls are implemented and
that they operate as intended.
o Monitor the company ERP system performance and provide security
measures, troubleshooting and maintenance as needed.
o Project leader in the expansion of the company branches network
country wide.
o Design and implement systems, network configurations, and network
architecture, including hardware and software technology, site
locations, and integration of technologies to all the eight branches
across the country.
o Initiated and implemented helpdesk facilities in the company ensuring
that day to day problems are solved and documented.
o Plan, organize and directs through staff involved in information
technology.
o Administer all databases in the areas of: maintenance, tuning,
performance, and troubleshooting within the company.
o Evaluate emerging ICT security technologies and participate in
introducing technological changes.
o Administer all local and remote server backups with the use of E-vault
Backup software for all the Eight branches.
o Maintain and manage effective technical leadership and support
functions which provide the best value added services within the
company.
o Participates in the development and administration of assigned
budgets; forecasts funds needed for staffing, equipment, materials and
supplies; monitors and approves expenditures; recommends adjustments
as necessary.
o Anticipates future network needs, and identifies proactive solutions
to satisfy needs.
o Oversees the planning and management of the company's telephone system
(PABX &VOIP) and over see any upgrades if the need arises.
o Develop and maintain clear, well-organized documentation on company
network structure
o In charge of managing the implementation of all ICT security measures
to ensure the preservation of the confidentiality, integrity and
availability of company's information.
o Conducting continuous information security awareness and developing a
training program on the same for employees in liaison with other
departments.
o Also in charge of maintenance, verification and improvement of the
Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) of the
company.
Jan 2007 - June 2008 System Administrator - Satellite Options and Solutions
Ltd
Responsibilities:
o Performing client related task which include management and
administration of IP addresses, website hosting, domain registration,
and network support.
o Administer the company Network which runs on Cisco routers,wireless
routers and switches Idirect and Vbox, dvb modems
o Ensuring that proper system, hardware and software documentation is
done and safely kept for reference.
o Management and administration of Mail servers, mail gateways and
virtual domains.
o Research and development of new products in the market for revenue
generation.
o Ensure Network security is maintained and systems to mitigate threats
are in place
o Responsible for network management including network performance
tuning, security monitoring, file server backup, and email server
administration.
o Planned and designed the organization's LAN/WAN network expansion.
Upgraded and configured Microsoft Window server and installed network
routers, cabling, and firewall.
o Identified user training needs and designed (ongoing) training
materials on the standard software used in the organization
o Providing and coordinating efficient and effective ICT service
delivery to our clients across the country and outside the country.
o Manage bandwidth utilization and advise accordingly on usage and
upgrades.
o Ensuring the all the company Desktops and laptops have an updated
antivirus software
o Installation, Configuring and Administration of routers and switch
Cisco equipment.
o Design and deployment of MS Windows Active Directory
o Network architecture, design, integration and bridging for both
wireless and wired networks.
o Offering technical supports to onsite engineers.
March 2005 - Dec 2007 System Administrator/VSAT Engineer - AFEX Group of
Companies South Sudan
Responsibilities:
o Plan and deploy migrations to Microsoft Windows XP and MS Windows 2003
Server, Active Directory, and Microsoft Exchange 2003 Server.
o Configuring, troubleshooting and maintaining network equipment.
o Network architecture, design, integration and for both wireless and
wired networks.
o Installing, configuring, assembling and repairing computers, network
infrastructure and peripherals such as printers and related hardware.
o Assisting and training Field Staffs, clients and the locals on how to
connect and use the internet.
o Configure, deploy and administer wireless gateways and access points.
o Manage, monitor and maintain full LAN Administrative duties for users
/clients mainly NGO's and UN agencies.
o Test and deploy various types of data communications equipment
routers, switches, hubs, etc.
o Liaise with nominated external IT supply, support and maintenance
companies e.g. the ISP.
o Make hardware and software acquisition recommendations including
helping users assess needs and providing justification for equipment
and services.
o Keep a register of IT equipment - hardware, software and network
equipment.
o Maintain a schedule of hardware and software upgrades (e.g. virus
protection) and ensure all pcs are kept up to date with service packs.
o Monitor and investigate developments with local communications
infrastructure and assess potential for improving existing
communications infrastructure.
o Support and administer MS Outlook client with back office Microsoft
Exchange Server, MS Office applications, and high-speed Internet
access
o Optimize network reliability and throughput via non-stop topology,
efficient system infrastructure, and proactive network monitoring
using various network tools.
July 2003 to Feb 2005 Network Technician, Diamond systems Limited
Responsibilities:
o Configure, manage and troubleshoot both windows and Linux servers
incase of failure.
o Conducted in-house networking, computer maintenance and support
o Providing technical support to our clients onsite and offsite.
o Diagnose network and communication systems failures develop
solutions and implement or direct recovery remedies.
o Collaborate with executive management and department leaders to
assess network and system capacity needs.
o Responsible for operating system and desktop software installation,
PC upgrading, and network troubleshooting.
o Comprehensive technical knowledge of HTML programming and ASP
coding
o Carrying out regular evaluation of current computer
hardware/software in order to provide timely replacement or upgrade
schedule
o Developed and maintained intranet for Company Websites utilizing
Dream weaver, HTML and Photoshop
o Prepare and conduct corporate training for private companies on
networking and web development.
EDUCATION BACKGROUND
. Currently pursuing CISA (Certified Information Systems Auditor)
January 2008 to December 2010 Kenya Methodist University (KEMU)
. Bachelor of Business Information Technology (BBIT)
May 2006 to Nov 2007 African Advanced Level Telecommunications
Institute (AFRLTI)
. Cisco Certified Network Associate (CCNA)
April 2006 to May 2006 Institute of Software Technology
Limited (IST)
. Linux System and Network Administration Certification
Oct 2005 to Dec 2005 Kenya College of Communication &
Technology (KCCT)
. N+ (Network Certification)
July 2000 to December 2002 Vision Institute of
Professionals
. Higher Diploma Computer Science. (IMIS)
1996 to 1999 Gathiru - ini Secondary School
. Kenya Certificate Of Secondary Education
Computer skills
Hardware: Dell Poweredge, Blades, IBM and HP servers and desktops, HP,
Meccer, SCSI devices, Cisco Catalyst switches; Cisco Routers, storage
array, RAID, SAN, Iscsi Fiber Channel Storage, 3com,
Software: Windows 7/2000/XP/Vista, Windows server 2003/2008, Linux,
Macintosh, Active Directory, Microsoft Office Suite, E-vault/symantec back
up, Norton/Nod32/symantec, Photoshop, Macromedia suite, Ms Front page,
swish, Norton ghost, MS Exchange 5.5/2003/2007/2010, Ms IIS Server, McAfee,
Apache, GFI LanGuard, solarwinds, Netdot, Nagious, smokeping, joomla,
Citrix XenApp, VMware, Rancid, Wiki
Languages: HTML, DHTML, ASP, CSS, VB scripts, Visual Basics
Database Platform: Microsoft SQL 2005/2000/2008, Oracle 10g
Networks/Protocols: TCP/IP, DHCP, DNS, FTP, Telnet, routers/switches (Cisco
IOS), SMTP, POP3, NAT, VLAN, RIP, SNMP, OSPF, BGP, RIP, RIP2, EIGRP,
PROFESSIONAL OBJECTIVE
To ultimately improve and develop my acquired professional knowledge as
well as become an asset to the organization, thereby contribute towards
building the information technology profession as a strategic business
partner.
REFEREES:
1. Mr. Zachary Ireri,
Managing Director,
Jiinue Holdings Ltd
P. O. Box 10234, Nakuru, Kenya
Tel: 072*******
E-mail: acd6q8@r.postjobfree.com
2. Mr. Jeremiah Ngure
Dell Kenya
P.O Box 523**-***** Nairobi
Tel: 072*******
E-mail: acd6q8@r.postjobfree.com
3. Mr. Joseph Mulwa,
IT Manager,
AFEX Group of Companies.
P.O BOX 245**-***** Nairobi
Tel: 3002711 / 2 / 3 / 4
Email: acd6q8@r.postjobfree.com
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