JAY DEE HARRIS
*** ***** ****** **** **** #***
Atlanta, GA 30312
404-***-**** • acd6lb@r.postjobfree.com
EDUCATION
EMORY UNIVERSITY, GOIZUETA BUSINESS SCHOOL Atlanta, GA
M.B.A., Marketing & Analytics Concentration May 2013
UNIVERSITY OF TENNESSEE Martin, TN
B.S., Marketing, Magna Cum Laude December 2004
EXPERIENCE
TRUESENSE MARKETING Atlanta, GA
Account Director 2013 to Present
Develop client’s yearly integrated marketing plan; budget of $2.8M
Work with client to uncover business needs and objectives; crafting appropriate strategies to achieve each goal
Own client relationship and accountable for end of year results and overall budget performance
Project manage client efforts (online, print, social, radio) with internal agency shared service groups
Present to full client team at quarterly business reviews; presenting results, industry trends, and future planning
Establish testing plans for direct response efforts to increase donor retention and exceed yearly revenue projections
Monitor and interpret client performance and measure against forecasted projections; adjusting strategies accordingly
Collaborate with Directors/VPs throughout multiple departments to finalize and implement marketing efforts
Write creative briefs and lead all internal pre-creative meetings for client deliverables
Supervise and mentor junior team members; interviewing and hiring new team members as needed
Assist Senior Director and VP for RFI and RFP responses
GRIZZARD COMMUNICATIONS GROUP Atlanta, GA
Senior Operations Manager 2009 to 2013
Supervised digital production managers for clients’ online display, email deployment and report analysis
Conceptualized strategy direction with digital team for clients’ email marketing and social media presence
Continuously monitored and evolved agency processes to drive efficiencies and reduce production cycle times
Developed project timelines and coordinated with internal teams to ensure all projects were on target with meeting key
benchmarks on schedule; provided weekly reports to COO on status of projects
Helped to acquire 7 new digital clients in 2012 with sales of $560K+ annually by successfully managing existing client
inventory and training sales team on online products, services and industry trends
Developed best practices and mandatory guidelines for direct mail and digital project implementation
Account Specialist 2006 to 2009
Provided daily support for 80+ clients, including largest U.S. agency account
Analyzed ROI for clients’ annual fundraising programs; presented to senior leadership for strategy recommendations
Responsible for closing annual sales of $150K through five unique accounts
Managed 73 individual direct mail campaigns annually
PRESTIGE AUTO Marietta, GA
Marketing Coordinator 2005 to 2006
Coordinated media and promotional client events throughout the southeast U.S.
Managed 2006 Dodge Charger Middle Eastern launch, including ride and drive events and video/photo shoots
Organized Mercedes Benz influencer programs as well as dealer demonstrations of new vehicles
Monitored journal publications for all clients; evaluating issues and resolving as needed
ADDITIONAL INFORMATION
• Six Sigma Green Belt certification
• Experience in Advanced Excel, HTML, salesforce.com, Google Analytics/AdWords, SAS and basic French