SANTOSH SINGH
SANTOSH
House No. **, Lav Kush Nagar, Khajur i Kalan, Post - Piplani, BHEL, Bhopal - 462021, Madhya
P radesh
+91-916******* acd6l5@r.postjobfree.com
P RODUCT ION / QUAL I TY CONTROL & BUSINESS EXCELLENCE
PRODUCT
A h ighly trained individual with over 9+ years of experience; excellent interpersonal skills; can manage
worker issues and able to resolve effectively; proficient in computer skills which makes work faster; ability
to meet deadlines; great attitude towards work and ensures all standards are met
Core competencies
Demonstrated communication and relationship management skills coupled with expertise in
managing large teams.
Strong leadership and teamwork attributes
Process & cost control .
Quality management system & M IS.
Business Re-engineering
Excellent t ime management skills
Maintaining Overall Quality standards.
Managing day-to-day production & manufacturing operations for making effective utilization of
man, machine, method & materials (4M).
L ean manufacturing cost reduction .
Expertise in quality management tools like A PQP, PPAP, MSA, Kaizen, 5S, FAIR,poka-yoke etc
C areer H ighlights
Led project to improve internal supply chain w ithin the organization.
Exposure to maintenance of AS9100C, ISO-9001.
Assist in Internal and External Quality Systems Audits and the CAPA implementation
Managing various process improvement activities through various quality tools
Enhancing production process operations, optimizing resource utilization and escalating operational
efficiencies
Handling r esource p lanning, in-process inspection and p re-dispatch inspection.
Expertise in utilizing statistical techniques –SQC etc
Monitoring the production process for achieving the production targets within time lines and cost
parameters
Hand on experience in use of lean tools like f ishbone diagram,pokayoka,root cause analysis, why-
why analysis, control charts, value stream mapping etc .
PROFESSIONAL EXPER IENCE
M AHLE F ILTER SYSTEM I N D IA, PARWANOO
Ap r’13 – Oct’13
Senior Manager, VSME(Quality Department)
Ensured maintenance of Q uality management system .
Looking after manpower allocation and i nventory & spare parts management
Implementing TQM concepts
Coordinating with customers on quality management system requirements
Effective member of New Product Development activities like feasibility study, PFMEAs, Make & Buy
Parts development, produce ability reviews, etc
Deploying various methodologies to analyze processes, recommending modifications to minimize
escalations & rejection, realizing operational efficiencies and controlling costs & cycle-time
Successfully managed Operations Excellence Team to improve efficiency & productivity (line efficiency
i ncreased by 8 %)
Assured implementation & sustenance of Heijunka Production System throughout the plant
H I NDUSTAN AERONAUT ICS LTD .
J an’09 – Feb’12
Deputy Manager (Quality Control Deptt.)
Involved in leading & motivating the workforce for attaining greater operational efficiency
Report and improve all Q uality-related KP I .
Monitor & improve all quality policies/procedures to achieve and sustain required certifications.
Responsible for inspection department and hold the final authority i n releasing product.
Develop CAPA plan & follow up .
Organized various Kaizen events on the shop f loor to improve shop efficiency
Carried out strategic planning to ensure the completion of all established Quality fiscal plans
Led the team involved in indigenization of Pilot Life Saving Parachute F laps by making use of
r everse engineering p rocess
Improved on-time delivery by 50%
H I N DUSTAN AERONAUT ICS LTD
J ul’06 – Dec’08
E ngineer (Quality Control)
Successfully set-up the KP Is for the departments
Established the inspection process for a new product - Pilot Life Saving System introduced in
H AL
Advance Product Quality planning ( APQP)activities – As a team member involved in preparation of
P rocess f low, FMEA and control plans
Capturing the requirements of customers, ensuring customer visits are executed as per the plan,
coordinating the requirements related to customer are fulfilled both system wise and product wise
Formulated loading plans in compliance with manpower availability & scheduled aircraft delivery
Practised T PM methodologies – Why – Why analysis, PM analysis etc
Handling Customer Quality for all Quality issues & System related concerns .
Conducting system / process / product audits
Significantly reduced number of onsite customer complaints and part r ejection rate by 13% using
F MEA tool .
H I N DUSTAN AERONAUT ICS LTD
M ay’03 – Jun’06
Assistant Engineer (Production/Assy)
Liaised with Quality Control & Cross Functional Department for finally finishing and tagging the parts
Proficiently reduced the cycle time taken for overhauling E/Seat of Aircraft from 60 to 45 days
Successfully developed & enhanced the overhaul process of E/Seat Unit in collaboration with Design &
Quality Department to reduce unit failure rate
Capably managed a team of 28 individuals across three sections in Rotable Shop of Aircraft Overhaul
D ivision
Assured regular & timely calibration of ground handling and testing instrument
ACADEM IA
P GD M for Executives-1 year (Operation Management), 2013, I I M – Calcutta, Kolkata
B E (Mechanical), 2002, R.G.P.V., Bhopal, 75.50%
Class XI I, 1997, Vikram H.S. School, Bhopal (MP Board), 81.50%
Class X, 1995, Vikram H.S. School, Bhopal (MP Board), 79.40%
Professional Enhancement T rainings Attained
Underwent International Immersion Program at Japan international Cooperation Agency ( JICA)
Tokyo, Japan in Feb’13.
Key H ighlights
Done a Self Initiated Research on Japanese Culture and Society and compared it with Indian culture &
society.
Done an extensive observation based r esearch on Japanese Industries like Toyota, Hino Motors,
Sony Corp, Hitachi Research Center etc
Lean & kaizen t raining
Accolades
Received Merit Certificate for attaining 3rd Rank (XII Standard) in BHEL Society Schools, Bhopal
Acknowledged as Scholarship Holder under National Merit Scholarship Scheme
Holds the distinction of getting the technical paper published in National Level Technical Paper
Competition held in 2001
Appreciation letter for successfully indigenizing the pilot life saving system in H.A.L Nasik division by
reverse engineering process.
Date of Bi rth : 4 th Dec 1979