Customer Service Plant

Teresa E. Bellasperanza

**** ******* ***** 614-***-****

Ln Bella_Blaugrana@y

Columbus, OH 43229 ahoo.com

Profile A dynamic and highly motivated business major seeking innovative ways to

engage employees and enhance training efforts within a progressive

organization. Effective leader and team player practicing thoughtful and

practical conflict resolution skills.

Objective To obtain a professional position where dedication to employee engagement,

training, and safety will provide experience to promote professional and

personal growth.

Education University of Phoenix (Axia On-Line), Phoenix AZ

2010 - 2014

Bachelor of Science in Business Management

Associate of Arts with concentration in Foundations of Business

Overall GPA for college career is 3.79

Experience The Sherwin-Williams Company, Ontario, CA, Columbus OH

Feb 2004 -Present

HR Coordinator - GSC Columbus Liquid Plant (January 2014 - current)

HR Coordinator

Payroll

Employee relations

Benefits

Recruiting

Progressive Discipline

CSC & Events Team leader

Operations/Financial Processor - GSC Ontario Powder Coatings Plant (Feb

2004 - Dec 2013)

Safety and Training coordinator

CSC & Events Team leader for the Ontario facility

Six Sigma team member for service and OTMIS projects

Accountable for raw material and supply purchasing

In charge of customer service for the plant

Coordinate plant shipping & receiving

Inventory control management

In charge of new product set-up

Team lead in various CIP projects generating an estimated savings of

$50,000 over the last two years

Lead in site KAIZEN and Lean projects

Payroll processing through Kronos

Member of site management team

Invoice processing through BPM

Site event coordinator

Qualificat Six Sigma Yellow Belt Certified (The Sherwin-Williams Company), DuPont

ions Safety Management Certified (The Sherwin-Williams Company), Hazardous

Waste/Dangerous Goods Shipping Certified (The Sherwin-Williams Company)

Microsoft/SW Custom Applications: Kronos, Oracle, BPM, MES, AOM, QAD,

MIRA, MITI, IVAN, Discovery, On-Base, Dakota Tracer, Business Objects,

Access, Word, Excel, PowerPoint.

Organizati Member of Delta Mu Delta Business Honor Society

ons

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