Customer Service Manager

601-***-**** **********@*****.***

Joni Rice

**** ******* ** * ********, MS 39429 601-***-**** **********@*****.***

Joni Rice

Objective

To obtain employment with a reputable company that will allow me to do what I love, to work with the public

and provide friendly customer service.

Experience

4- 2012 to4-2014

Sweet Tea Café Jackson, MS

Server/ Cook

I was the one and only employee at this small café. I attended to the customers’ every need. This

includes but was not limited to:

Greeting customers with a smile and taking their order

Cooking short orders and delivering to the customer

• Maintaining salad/sandwich/coffee and fountain areas

• Food prep (chopping vegetables, preparing hamburger patties, etc.

• Maintaining the appearance of the establishment. This included sweeping and mopping floors

and taking out trash.

• Table bussing

• Dishwasher duties

• Served hot plate lunches

• Ran errands for the owner, such as bank deposits and grocery purchases

10-2010 to 04-2012

Fleet Morris Petroleum Madison, MS

Assistant Manager

Operated a cash register while practicing safe money handling procedures

Maintained the appearance of the establishment on the store’s interior by sweeping and mopping floors,

maintaining fountain area, cleaning restrooms, taking out trash, fronting and facing merchandise,

stocking shelves and coolers

Maintained the appearance of the store’s exterior by sweeping and pressure washing parking lot,

changing trash, detailing gas pumps, washing windows

• Prepared manager’s daily paperwork, which included data entry and making daily bank deposits

• Prepared weekly labor schedules

• Trained newly hired cashiers

10-2006 to 07-2007

Gulf South Pipeline Flowood, MS

Receptionist Temp. Position

I worked this job in addition to my self- employment.

I was hired temporarily specifically to photocopy documents. Shortly after being hired, I was promoted

to receptionist. My duties then included:

Copying, scanning, proofreading, faxing, filing, documents

Answering phones and taking messages

• Planning and organizing office meetings

• Running errands and ordering office supplies

601-***-**** **********@*****.***

Joni Rice

• I was later promoted again and given the responsibility of maintaining the company’s check

registry/ data base.

08-2000 to 10-2010

Kid’s Exchange Richland, MS

Owner

I was hired to work as a part-time cashier at this children’s resale clothing store. I later purchased the

store when the owner decided to sell.

I operated a cash register

• I took in clothing from consignors and unpacked and tagged items.

• I purchased and resold clothing.

• I maintained proper records for tax purposes.

Education

08-2013 to current

Hinds Community College

I am currently taking nursing prerequisites online.

• My studies will not affect my job! I will be available to work a flexible schedule, any day and any

time.

• I obtained a GED from RPAL Adult Education Center in Brandon, MS in the year 2002.

References

References are available on request.

Contact this candidate