Manager Service
Resume:
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Barbara A. Clark
Indianapolis, IN 46260
Work Experience
Amica Mutual Insurance Company, Carmel, IN
*/**** – 1/2014 – Retired 1/1/14
Senior National Service Specialist, Service Center Operations-Central
Answering phone calls to take First Notice of Losses, assist with existing claims, and assist with
policy information. Handled glass and tow claims as a file handler, and handled some food
spoilage and tree debris removal claims. Received several Service Star awards.
Assistant Manager: Joy Boualapha
12/05 – 9/09 Claims Representative III, Indianapolis Branch
Handled claim files, submitted arbitration, had $5,000 authority limit, spoke with insureds on
phone, occasionally took First Notice of Losses. Once received flowers from an insured.
Manager: Shameen Away
Adjusting Supervisor: Amy Curtis
Adjusting Supervisor: Steve McNaney
Wheeler & Associates, Indianapolis, IN
11/1992 – 10/1999 - part time Secretary
10/1999 - 12/2005 - full time Secretary
Handled phone calls, greeted clients, ordered supplies, prepared tax packets, accounts payable,
accounts receivable, and payroll.
Owner/Accountant: Richard Wheeler
Kitten Sittin’, Inc., Indianapolis, IN
11/1992 – 10/1999 - President/Owner
Visited cats in their homes while owners were away. Hired, trained and supervised up to 6 part
time employees.
References available upon request.
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