Customer Service Administrative Assistant

Jennifer Santana González

Mobile phone: 787-***-****/787-***-****

E mail: *********@*****.***

Employee with experience fulfilling multifaceted roles. Excellent interpersonal and

customer service skills, with a “can do” approach to all tasks, and a consistent high

level of productivity.

EDUCATION

University of Puerto Rico Rio Piedras campus, college of Natural Sciences /

Biology

University of Puerto Rico Rio Piedras campus, college of Humanities/

Hispanic Studies Linguistic and Translation

EXPERIENCE

The Cheesecake Factory

October

2013 Server/Cashier

Wal mart Supercenter

July 2012

Cashier and customer service within all departments in the store

including Money Center.

August 2012 Continuing Education and Professional Studies Division UPR RP

Receptionist and administrative assistant in the office of Continued

Education UPR Rio Piedras.

January 2011 Treasury UPR Río Piedras

Part of the administrative personnel of the Treasury Office in

the UPRRP. I assisted the whole process of enrollment of the students

in the University of Puerto Rico Rio Piedras.

August 2009 Actividades Culturales, Sociales y Recreativas UPR R ío Piedras

Assisting in the promotion and organization of the events planned

in the UPR RP.

SKILLS

* Knowedge in programs: Office Word, * Excellent costumer service

Excel, Power Point * Loss Prevention

* Merchandising and stocking * Knowledge in the food

* Experience and knowledge with: industry/server

Cash registers, POS systems, Cash * Retail sales

handling accuracy, credit card and

ATM transactions, scanners and fax

* Data entry

LANGUAGES

• Fluent Spanish

• Fluent English

• Basic Portuguese

* One year of spanish english translation.

Contact this candidate