Project Manager Management

THIERRY PAGNIER

PMP

Flowery Branch, GA *****

US Citizen, bilingual with fluency in French, German and Spanish

404-***-**** *********@*****.***

Sr. Project Manager

Certified Project Management Professional with a record of developing and supporting successful high ROI projects and solutio ns

incorporating a wide range of PMI methodologies. Consistently recognized by executive management to improve organizational

effectiveness and efficiency through leadership tha t aligns with business processes.

EDUCATION / CERTIFICATION

Georgia Gwinnett College BBA Management Information Systems (expected Graduation 2017)

Mondeville Technological University (France) BS Electrical Engineering

Project Management Institute (PMI) Certified Project Management Professional (PMP)

TECHNICAL PROFICIENCIES

MS Project Microsoft Word & Excel Microsoft Outlook Microsoft Power Point

Visio WLAN, LAN, Firewall Windows NT & XP Clarity & SAP

Assembly Remedy Lotus Notes Sharepoint

Skilled at quickly and successfully respondin g to changing environments and situations to consistently achieve goals within

critical project deadlines.

A natural team leader and mentor who excel in team building to achieve projects goals and deadlines, remaining pragmatic

and focused under demanding environment.

Results oriented and decisive leader possessing crisis management skills utilized in driving profitable and cost effective

collaboration between business functions.

CORE COMPETENCIES

Program Management International Expert Process Improvement Strategic Planning

Team Development Change Management Operations Analysis Client Relationship Mgt

Contract Management Schedule Management Status reporting Estimates creation

Project Management Book of Knowledge (PMBOK)

PROFESSIONAL EXPERIENCE

2012 – 2013

IBM Grenville, SC

Sr. Project Manager / Program Manager, PMO (contractor)

Delivered strategic direction and oversight to IT projects for a leading Tires Manufacturer. Developed business plans and established

operational performance goals. Monitored progress toward achievements. Established priorities and allocated resources for

performance objectives achievements. Managed project risk including mitigation and work plan creation and maintenance.

Managed $800MM IT project (Application Infrastructure) for the creation of a new fabrication plant for a major Tires

Manufacturing Company. Responsible for all project aspects, including cost and quality. Supervised five Project Managers

remotely (India, Brazil, France and USA) and more than thirty technical resources (SW development) around the world.

Coordinated $100M IT project (Application Infrastructure) for a leading Tires Manufacturing Company. Managed the

transition from an AIX to a Linux Operating System in restrain time period (2 months) . Developed the project schedule

and status reports.

Thierry Pagnier 404-***-****) Page 2

2010 –2012

Cablex (Swisscom), Bern, Switzerland

Program Manager, PMO

Provided strategic direction and oversight to network projects for Swiss leading Telecom Company provider. Created framework and

methodology appropriate for the environments and developed project execution, reporting templates and status. Controlled and

mentored team with risk management including identification, tracking and mitigating. Established priorities and allocated resources

to achieve performances objectives.

Directed annual $5MM public phone booths closing and demolition project. Responsible for all project aspects, including

estimates, cost, schedule, resource and quality. Managed 12 regional project managers.

Headed $3MM fire detection and security project upgrade, including cost, resources and quality management. Managed 5

regional project managers.

Orchestrated $800M Fiber Optic equipment project during a six month period. Delivered project on time and under cost by

optimizing the HW delivery planning. Directed process estimate, plan and schedules for deliverables.

Led yearly $150M – 200M Access Network Installation (Fixed Network) project. Conducted resource modeling, production

support, hardware deployment (Infrastructure, LAN, Router, WLAN, and Firewall) and final delivery to client.

1997 – 2009

Ascom / ACS Norcross, GA & Bern (Switzerland)

2004 – 2009

Project Manager, Norcross

Identified more productive methods to achieve top performance, eliminate waste and reduce expenses. Worked in partnership with

PMO to define project requirements and life cycle, including deliverables, goals milestones and deployment. Led the execution of

projects including budget, schedules, technical resource management and status reports.

Oversaw $5MM installation / upgrade project that reduced costs and increased functionality and user efficiency for 160,000

users per month. Initiated training and responsibility systems to enhance technician involvement with production processes

resulting in an 8% decrease in production costs.

Administered $5MM Infrastructure project. Major activities included: Schedules, estimates, resource management,

production support, Hardware and Software deployment and end delivery, keeping project under budget and meeting

customer expectations.

Supervised $2MM manufacturing project for the creation of several new designs and assembly approaches which reduced

production cost by 15% within 12 months and 19% within 24 months.

Decreased project costs and scheduling execution t ime by 12% on a $50MM project by implementing a more efficient project

management methodology using PMI (Project Management Institute) tools and methodology practices.

2001 – 2004

Sr. Production Manager, Norcross

Directed the Fare Collection, Parking and Toll Systems production plant including assembly, testing and delivery to customer.

Supervised engineers and technicians involved in the integration and testing of subordinated professionals and technical supp ort staff.

Participated in product development and approvals processes. Controlled and approved Bill of Materials (BOM), Request for

Quotation (RFQ) and Purchase orders (PO). Maintained production documentation in good standing including assembly procedures,

quality and inventory control.

Established assembly protocols that reduced duration and achieved 10% late penalty savings.

Operated all Fare Collection and Parking Systems production line in Georgia including resource and deliverables.

Responsible for maintaining the project schedules and resource evaluations.

Developed a production cycle with first and second level prototype processe s to reduce rework during production,

accomplishing a 35% cost saving during the first year and 15% the following two years.

Improved assembly quality and long term defect and repair inventory, thereby decreasing repair costs by 20% within one

year.

1997 – 2001

After Sales Manager (Bern, Switzerland)

Directed all aspects of field support services to customers utilizing Ascom Fare Collection equipment. Performed on -site analysis of

SW programming problems to determine appropria te resources needed to resolve related issues.

Co-integrated a new call tracking System that yielded a 20% cost saving within two years.

Supervised a 5 technician’s team group.

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