M ARVA SYLVESTER

*** **** ********* ******

Apt 302

Brandon, FL 33510

acd66m@r.postjobfree.com

Mobile: 954-***-****

O ther: 340-***-****

OBJECTIVE : I am a very ambitious and experienced

hospitality people person. I

k now what it takes to make people happy and assist in their

success. I am also a motivator for my

associates and very dedicated and loyal to my employer.

PROFESSIONAL:

E xperience

Assistant Housekeeping Director

I nnisbrook Golf Resort and Spa

J uly 15,2013 to Present

M anage the day to day operation of the housekeeping department, prepare housekeeping

assignments, conduct inventory, prepare schedules, payroll, t raining, coach and counseling.

One Horn Transportation

D ispatcher (On The Job Training)

M arch 20 to July, 2013

Contact Manufacturers to provide them with shippers to move their loads. Contact shippers

to move manufacturers' load from point A to point B.

Residence In By Mar r iott

E xecutive Housekeeper

October, 2011 to January, 2013

M anage the day to day operation of the housekeeping department, prepare housekeeping

assignments, conduct inventory, prepare schedules, payroll, t raining, coach and counseling.

November 2009 to October, 2011

Housekeeping Supervisor

Supervised the performance of the housekeepers and housemen regarding cleanliness of the

hotel and i ts rooms. Prepare schedules, t raining, coach and counseling.

M ay 2009 to November 2009 Le Meredian Hotel

Housekeeping Supervisor

Supervised the performance of the housekeepers and housemen regarding cleanliness of the

hotel and i ts rooms. Prepare schedules, conducted t raining and coach and counseling.

M ay 2008 to March 2009 Beachcomber Hotel

F ront Office Manager

M anaged the day to day operation of the front office including supervising of the bellstand,

concierge, pbx, and front desk. I prepared schedules, payroll, conducted coach and

counseling, t raining, and one and one

M arch 2004-2008: Seaborne Airlines Base Manager

M anaged the daily operation of the day and also manage a staff of

20 employees. Prepare deposits, conduct evaluations, assisted with

customer opportunit ies.

M arch 2006 to March 2007: Job Corps

Supervisor

I supervised the offices on St. Thomas and St. Croix offices which included the day to day

p rocess of the offices, meeting federal guidelines and goals. I also recruited students for the

p rogram and provided t raining to the staff and t rainees.

November, 2003-March 2004: Mar r iott Frenchman’s Reef

F ront Desk Manager

Assist associates with guest opportunities conduct departmental

Meetings, conduct AOS meeting to raise scores, assist in t raining

Associates, conduct 1 & 1 sessions with associates

February 2002-November 2003:Renasissance Resorts

A t Your Service Manager

M anage the AYS department with a staff of 15. Conduct lots of

t raining and managed the day to day operation.

November 2000-February 2002:Ritz Carlton St. Thomas

Room Service Manager

M anaged 24 hour room service department. Prepared schedules,

Conduct t rainings, assisted in menu creations.

M arch 1998-Nov. 2000: Westin Resort

F ront Desk Manager

Assist associates with guest opportunities conduct departmental

Meetings, conduct AOS meeting to raise scores, assist in t raining

Associates, conduct 1 & 1 sessions with associates

September 1998- Nov. 2000 Westin Resort

Service Express Manager

M anage the AYS department with a staff of 15. Conducted lots of

T raining and managed the day to day operation.

A pril 1984 – August 1997: Department of Education

Substitute Teacher

I assisted the teachers in various subjects, worked with

H andicapped and challenged students

E DUCATION: August 1981-June 1983: Charlotte Amalie H igh School

H igh School Diploma: General, Accounting

A ugust 1984-June 1987: University of Virgin Islands

E lementary Education and Hospitality Education

No degree

A merican Institute University: 6/2008-6/2009

Get Loaded Dispatching School June 2011 and March 2013

Reference available upon request

Contact this candidate