NORMA SPELL

*** ********** ******, *********, ** 31548 HOME: 912-***-**** CELL: (912)

***-****

RETAIL OPERATIONS / MANAGEMENT

A challenging position in retail operations or management where profit-building skills and self-

motivation would be utilized. Hire, train and motivate store personnel in sales and professional

customer service; proven ability to reduce staff turnover with personal communication skills.

QUALIFICATIONS & STRENGTHS

* Time Management & Organizational Skills * Team Player & Problem-

Solving

* Supervisor & Leadership Abilities * Self-Motivated

* Organizational Leadership * Team Building

* Turning around underperforming operations

PROFESSIONAL EXPERIENCE

Friendly Express, Waycross GA D ISTR ICT MANAGER

09/11 to 03/13

• I was over 8 stores in my district. 4 in Waycross, 1 in Brunswick, 2 in Folkston, and 1

i n Camden.

• Responsible for overseeing the total operation of these stores and all of the employees.

• Did a cash and lottery audit in each store once a month.

• Inspected each store monthly

• Was responsible for all hiring and firing for all 8 stores.

• Responsible for weekly payroll for each employee in all 8 stores and then reported it all

to the corporate office.

• For the past year my stores had more Managers achieve more goals and achievements

t han any other district.

Dollar General, Folkston GA R ETAIL STORE

M ANAGER 03/09 to 09/11

• Responsible for ordering merchandise, checking in the truck when delivered, putting

p roducts on shelves and straightening shelves.

• Building weekly plan-o-grams

• Responsible for employees, work schedules, maintaining hours given for the week, daily

deposits, and engaged in sales work.

• I opened this location, it was brand new. We set, stocked, and got it ready for Grand

Opening.

• Store made the 2 million dollar mark before I left.

Dynamic Scan, West Palm Beach, FL R EGIONAL MANAGER

10/05 to 10/08

• Ordering and checking in merchandise, putting out product and straighten shelves.

• Building new sets and laying out plan-o-gram, overall sales rep. laying out routes doing

payroll for all associate ordering all merchandise for all the reps.

• Sales meeting with corporate personal to lie out and plan new sets maintaining

i nventory control of the day to day operation and handling all paper work of the

business

WINN- DIXIE, Baldwin, FL RETAIL STORE DIRECTOR

11/99 to 10/05

• Supervised employees engaged in sales work, taking of inventories, reconciling cash

w ith sales receipts, keeping operating records and preparing daily record of

t ransactions.

• Plan and prepared work schedules, assigning employees to specific tasks.

• Ordered merchandise and prepared requisitions to replenish merchandise on hand.

.help oversee all aspects of departments for all department heads

• Chosen as t he top store in the division for most i ncrease in sales and most money

put on the bottom line.

SELF EMPLOYMENT, K ingsland, GA

3/95 to 11/99

HONOLULU POLICE DEPARTMENT Honolulu, HI

6/90 to 3/95

TRAFFIC MONITOR/CROSSING GUARD (part- time)

• Directed actions of children and traffic at street intersections to ensure safe crossing.

• Recorded license numbers of vehicles disregarding traffic signals and report infractions

to police.

HONOLULU SCHOOL BOARD, Honolulu, HI TEACHER

ASSISTANT (part- time) 6/90 to 3/95

NAVY EXCHANGE, Naval Submarine Base Kings Bay, GA D EPARTMENT

S UPERVISOR 10/84 to 12/89

• Supervised and managed 10 departments within Personalized Services Department

EDUCATION & RELATED TRAINING

Ribault Senior High, Jacksonville, FL Diploma 1969

Two management courses: Retail Management (Personnel, Leadership, Time Management, etc)

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate