Customer Service Manager
Resume:
Kyland Sims
**** ** * *** ( LATHROP, MO ***** ( 816-***-**** (
******.****@*****.***
Career Goals
FOCUSED AND HARDWORKING GRADUATE OF MISSOURI VALLEY COLLEGE SEEKING A
MARKETING AND/OR MANAGEMENT POSITION.
Education
MISSOURI VALLEY COLLEGE - MARSHALL, MO 65340
Bachelor of Science in Marketing and Business Management: Administration
Experience
o 8 HOURS OF COMMUNITY SERVICE FOR CHAMPIONS OF CHARACTER PER SEMESTER
o Worked at prison, painting, sweeping, etc
o Led runners as a directional member of 5K races
o Served food at the local food pantry
o SIFE Member/ Enactus
o Fundraised for trips to Springfield & Minnesota
o Planned, coordinated and managed intersection interaction
. Fundraiser for homeless woman's shelter.
o Spoke at banquet lunches and dinners.
o Advertised for a local green house.
o Built small teams to achieve project goals.
o Residential Assistant
o Trained on how to handle dissatisfied students
o Cross Country/Track Team Member
o Earned All-Conference Freshmen, Sophomore, and Senior year
o Assisted coach in driving teammates to cross country meets
o Efficient in Microsoft Office: Word, Excel, PowerPoint
Work History
MISSOURI VALLEY COLLEGE - MARSHALL, MO 65340
Lead Residential Assistant January 2013 to May 2014
o Supervised college students that reside in the dormitories that were
assigned to me
o Wrote business reports
o Created and evaluated duty logs
o Met with other RAs to collaborate about incidents and events on campus
o Responsible for the safety and well-being of freshmen residents.
o Assigned Tasks to Residental Assistants.
General motors - Fairfax, KS 66115
Assembly Line Worker June 9th 2012 to August 5th 2012
o Assembled passenger side ABS system for 2013 Malibu
o Attached front drive shaft mount bracket for 2013 & 2014 Buick
Lacrosse
o Attached the oxygen sensor
o Attached frame plugs in the chasse of the Malibu & Buick Lacrosse
o Evaluated duty logs
o Checked gas lines
o Trained new employees
Wal-Mart - Excelsior Springs, MO 64024
Customer Service Specialist June 8th 2011 to August 22th 2011
June 8th 2013 to August 9th 2013
o Dealt with disgruntle employees/customers
o Checked Produce, Meat, and dairy to make sure it was fresh
o Trained new employees
o Assembled advertising signs
Mcdonalds - Excelsior Springs, MO 64024
Crew Chief August 9th 2006 to June 20th 2011
o Managed disgruntle employees/customers
o Led small team of employees every night to fulfill duties
o Trained new employees
o Evaluated employees on performance
o Wrote reports about each shift
o Coached employees that weren't working to their potential
o Filled out cleanliness evaluations of the store
o Trained employees on computer systems
References
SIERRA BIGBY CRISSY MARSCH
2nd Manager at Manager at
McDonalds
Wal-Mart
Excelsior Springs Mo. Excelsior Springs Mo.
Kim Green Anthony Dale Pogue
Stockton
Former owner
Community advisor at
The New Olde Town. William Woods
University
Richmond Mo Fulton Mo.
Brett Fuchs
Director of Housing & Residence Life
Missouri Valley College
Marshall Mo.
65340
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