Content Quality Assurance
Resume:
SAMBA M. LAMPICH MOON TOWNSHIP, PA 15108
*****.*******@*****.***
CAREER PROFILE
Communications professional with experience in sourcing, creating and maintaining the life cycle of
communication collateral and content for digital and print mediums.
KNOWLEDGE, SKILLS, AND ABILITIES
• Bachelor’s degree in Journalism and Mass Communication
• More than 7 years experience writing and editing compelling and actionable content for
traditional and new media channels
• Excellent project management, writing and editing skills as well as peer training and mentoring
abilities
• Experience working in the content management systems for both unstructured and structured
content
• Above average Word, PowerPoint, Access and Excel skills
• Self-motivated, strong work ethics and the ability to work in a fast-paced environment with
great attention to details
EXPERIENCE
Content Architect, Thermo Fisher Scientific October 2010 to Present
• Source, write, edit and maintain multichannel content to deliver consistent, brand compliant
messaging for use on the web and print publications
• Collaborate with global business stakeholders to create engaging content supporting multiple
websites and marketing collateral
• Lead content projects serving as the content expert on cross-functional teams to ensure content
is structured to support the requirements of each division, while complying with established
brand voice and content standards
• Create and maintain a dashboard of content metrics that includes generating and compiling
data for leadership and business units used in prioritizing content projects and reporting to
organization hierarchy
• Cultivate and maintain a productive relationship with multiple suppliers and vendors to procure
accurate and up-to-date product content and images
• Spearhead research and suggestion of topics for Headline Discoveries magazine, managing the
writing, editing, review of articles as well confirming sources and securing permission for use of
images and credits for all articles
• Mentor and train junior staff on content processes, applications and software
Web Producer, University of Pittsburgh October 2005 to October 2010
Work with web team members to support external and internal communications ensuring that
messaging meets University marketing communications, brand and formatting standards and guidelines.
Primary responsibilities and duties included:
Communication and Content Management
• Working closely with clients to develop engaging and relevant content for websites, newsletters
and social media
• Writing and editing relevant and engaging online content for a wide-range of audiences and
platforms
• Researching and analyzing peer and competitor institutes to understand client’s challenges and
emerging opportunities for improvement
• Creating information architectures that guide project structure, layout, design and development
• Researching, testing, and recommending applications, tools, social media outlets and
technology solutions that support client’s content and communications needs.
Project Management
• Creating and managing project resources, budgets, timelines and scope
• Defining and maintaining control over project resources, and supporting a continuous
improvement process for all site enhancements and deliverables
• Developing and maintaining project documents and follow up with clients and team after each
meeting or correspondence to ensure all are well informed and adhere to timelines
• Quality assurance and testing on the final product prior to delivery to client
• Developing, growing and maintaining client relationships
443 WYNDHURST DRIVE
SAMBA M. LAMPICH MOON TOWNSHIP, PA 15108
*****.*******@*****.***
Outreach Coordinator, CASA of Allegheny County May 2003 to September 2004
• Coordinating the tracking, recruitment and selection process for all potential advocates,
particularly male and bilingual advocates
• Building and maintaining relationships with social, civic, religious and media organizations that
communicate the needs of the children and the agency and the value of CASA services,
activities, events and news
• Organizing and participating in speaking engagements and maintaining the CASA information
booths at civic, religious and social events
• Through the supervision of the Development Director, assisting with the coordination of CASA’s
Communications Plan, in partnership with board, staff and volunteers. This included maintaining
event photos, coordinating in-house printing of communications materials, managing mass
mailings and maintaining a press file
• Coordinating and assisting in the design, content, and maintenance of the CASA website, donor
database, and collateral materials including: brochures, annual report, newsletters; working
with external contractors and volunteers as needed
Membership Coordinator, WQED Pittsburgh August 2002 to February
2003
• Coordinating membership mailings, including securing mailing lists, compiling and collating
mailing materials, obtaining necessary postage, and coordinating with outside vendors
• Preparing monthly membership statistics reports on WQED membership figures
• Analyzing member and donor giving amounts to assist in funding efforts
• Researching and writing newsletters and materials associated with the clubs
• Planning social activities and special events for the Music, Food and History Clubs
EDUCATION
University of South Carolina
Bachelor of Arts, Journalism and Mass Communication
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