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Customer Service Sales

Location:
United States
Posted:
May 19, 2014

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Resume:

Margarita Flores

**** ******** **** ***** ******, AR 479-***-****

acd62m@r.postjobfree.com

PROFESSIONAL EXPERIENCE

RAIN FOR RENT – BAKERSFIELD, California - United States

INVENTORY SPECIALIST October 2012 - Present

• Coordinating inventory requirements and procurement details with vendors and customers.

Making inventory budgets and maintaining the stock ratio of the enterprise. Supervising the

inventory cycle counting. Accounting and Reporting of inventory surplus, product returns, and any

damages. Evaluating the cost movement of organization products and assessing the purchase and

invoice details. Replenishing stock in the warehouse and filling of order forms. Forecasting and

estimating the potential stock requirements, based on sale reports. Tracking the transportation and

distribution of inventory. Maintaining and overseeing the records of all stocks and compiling

evaluation reports. Conducting a daily audit of inventory.

RAIN FOR RENT – BAKERSFIELD, California - United States

COMMERCIAL COLLECTION October 2006 - January 2011

• Arrange for debt repayment or establish repayment schedules, based on customers' financial

situations.

• Advise customers of necessary actions and strategies for debt repayment.

• Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable

checks, or to return merchandise.

• Confer with customers by telephone or in person to determine reasons for overdue payments

and to review the terms of sales, service, or credit contracts.

• Locate and monitor overdue accounts, using computers and a variety of automated systems.

• Answer customer questions regarding problems with their accounts.

• Record information about financial status of customers and status of collection efforts.

• Trace delinquent customers to new addresses by inquiring at post offices, telephone

companies, credit bureaus, or through the questioning of neighbors.

• Sort and file correspondence, and perform miscellaneous clerical duties such as answering

correspondence and writing reports.

• Perform various administrative functions for assigned accounts, such as recording address

changes and purging the records of deceased customers.

• Receive payments and post amounts paid to customer accounts.

• Notify credit departments, order merchandise repossession or service disconnection, and

turn over account records to attorneys when customers fail to respond to collection attempts.

• Negotiate credit extensions when necessary.

EDUCATION

UNIVERSITY OF PHOENIX California - United States

BS/BUSINESS MANAGEMENT May 2011

ABC - SAFETY TRAINING California-United States

Feb 2014 - Present

Additional Skills

• BILINGUAL ENGLISH/SPANISH, CUSTOMER SERVICE, ACCOUNTS RECEIVABLE,

SUPERVISOR SKILLS, EXCEL, POWER POINT, KNOWLEDGE OF CREDIT PROCESSING,

COMMERCIAL COLLECTIONS, ORGANIZATIONAL SKILLS,

U.S. Army Reserve 11/2000 – 12/2008

Sergeant -

Selected Achievements

• Acquire leadership skills through promotion of Sergeant.

• Supervised and coordinated activities for enlisted soldier on deployment.

Certificates:

CMA – Credit and Collection & Credit Analysis

Customer Service Certificate

Military – Certificate of Achievement,

References: UPON REQUEST



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