Sales, phlebotomy, management and customer service.

Vanessa Ortiz

*** ***** **

League City, TX *****

Cell: 832-***-****

*************@*****.***

OBJECTIVE

Seeking to obtain a position where my knowledge and experience in Phlebotomy and

management can be utilized as well as enhanced.

QUALIFICATIONS SUMMARY

• Fluent in English and Spanish with basic knowledge in ASL

• Hands on experience in basic receptionist duties such as scheduling, attendance

and imputing student / patient information.

• Excellent skills; Word, Excel, Power point, Outlook, Email, Coping/Scanning.

• Three years of experience in working with students, patients and customers in a

variety of settings.

PROFESSIONAL EXPERIENCE

July 2013- Current Employer Houston Methodist Hospital, Blood Bank

Phlebotomist / mobile phlebotomist.

• Perform pre-donation screening, donor screening, venipuncture and post

venipuncture care in accordance to SOP.

• Assist with preparing the facility by stocking supplies and equipment and

performing quality control checks as assigned.

• Perform component preparation such as documentation, unit evaluation,

acceptable temperatures, acceptable weights, processing, centrifuging,

leukoreduction, labeling, packaging and disposition in accordance to SOP

• Knowledge in product and production abbreviations.

• Familiar with the platelet apheresis procedure.

• Mobile blood drives consist of driving to different facilities, setting up screening

both, setting up bed/ donation site, collecting blood units and storing all units in

accordance with SOP.

August 2012- August 2013 Pink zebra, store manager.

• Responsible for opening and closing store.

• Advertising and creating new ideas to increase sales.

• Perform all inventories and keep track of sales by creating weekly reports.

• Responsible for meeting sales quota and insuring customer satisfaction.

• Ordering supplies such as paper, ink, and writing utensils.

• Promoting merchandise by sending weekly updates and emails on new inventory.

March 2013- June 2013, Med Center Labs, Houston, Texas

Mobile Phlebotomist

• Responsible for the collection of specimens.

• Responsible for ordering and delivering supplies to different facilities.

• Performed venipunctures on geriatric, adult and child patient base.

• Consistent lifting of supplies with weights up to 45 pounds.

• Able to accurately account for all specimens collected.

• Responsible for printing test orders and imputing patient information into

database.

• Able to communicate with nurses, doctors and patients in a variety of facilities to

ensure patient and customer satisfaction.

December 2011 – August 2012, Christus St. John's Hospital, Phlebotomist/Lab

Tech I

• Performed venipuncture and skin punctures to obtain a blood sample for

laboratory testing.

• Prepared and organized patient specimens for testing as well as documenting

reports for each patient.

• Collected new employee urine drug screens and completed all paperwork

required.

• Delivered blood samples to various departments as required by signing the

specimens in and out of the laboratory.

• Handled phone calls /fax and emails from various physician clinics and hospitals

• Performed receptionist duties such as signing patients in and out, imputing

patient information.

• Responsible for keeping records of all tests ordered and collected.

Education; Credentials and Training

San Jacinto College, Pasadena, Texas

Currently pursuing an Associates in Biology

San Jacinto College, Pasadena, Texas

Certificate, Phlebotomy, January 2012

Phlebotomy Certificate

Phlebotomy Training Hours: Classroom Course Hours 80

Phlebotomy Training Hours: Clinical Hours 120

Certification

PISD PAC TEST Certified, CPR Certified, Bilingual Certified

References are Available Upon Request

Contact this candidate