Customer Service Medical

Shanice Allen

**** *. ********* ****** 312-***-****

Chicago, Illinois 60659 acd5lu@r.postjobfree.com

Summary of Qualifications:

• Candidate for Registered Health Information Technician (Exam Date: June 2014)

• Knowledge of ICD-9-CM, Current Procedural Terminology (CPT), Healthcare Common

• Procedure Coding System (HCPCS) and Healthcare Insurance Reimbursement

• Experience with HIM Software

• Skilled in welcoming visitors, giving accurate and detailed information and answering questions

• Excellent critical thinking skills and effective problem solving skills

• Demonstrate strong customer service skills and excellent ream collaboration skills

Education:

DeVry University, Chicago, Illinois

Associate of Applied Science in Health Information Technology

GPA: 3.46/ 4.00

Graduated: October 2013

Bachelor of Science in Technical Management – Health Services Management

Currently Enrolled

Relevant Course Work:

Medical Terminology Pharmacology and Medical Treatment -HIPPA

Legal and Regulatory Issues Pathophysiology

Anatomy and Physiology ICD-9 Coding

Data Statistics E/M Coding

Health and Insurance Reimbursement CPT Coding

Technical Skills:

Microsoft Word, PowerPoint, Excel, Windows 2000/XP

Practicum/Internship:

Kraff Eye Instsitute: (Septemeber 2013-October 2013)

• Input information in Medflow and Allscripts

• Billed claims to the insurers on behalf of patients services; filed and retrieval of medical records

• Shadowed the Surgeon and the scribe in various intense laser surgeries

Experience:

Advanced Apprentice, HoopsHigh, Chicago, Illinois

Sound Technician (September 2007-September 2010)

Assemble, operate and maintain the technical equipment used to record, amplify, enhance, mix or

reproduce sound

Camera Operator (September 2007-September 2010)

Produces pictures and videos for directors by combining the use of complex technology with creative

visual skills

Sideline Reporter (September 2007-September 2010)

Conduct interviews and create questions that will be interesting for the players, visit ors and coaches to

answer

Contact this candidate